Cisco Cisco Unified Contact Center Enterprise 9.0(2) Technical References
2-207
Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Media_Routing_Domain Table
Media_Routing_Domain Table
Describes a single implementation of a media class. For example, a media class such as Cisco
single-session chat might have one or more Media Routing Domains (MRDs) defined. These MRDs
would all be of the same media class. However, they might be on different servers or handle slightly
different types of requests (for example, English single-session chat and Spanish single-session chat).
single-session chat might have one or more Media Routing Domains (MRDs) defined. These MRDs
would all be of the same media class. However, they might be on different servers or handle slightly
different types of requests (for example, English single-session chat and Spanish single-session chat).
Table 2-214 Media_Routing_Domain Table Constraints
Constraint
Field Name(s)
PK
MRDomainID
AK-1
EnterpriseName
FK
MediaClassID
Table 2-215 Media_Routing_Domain Table
Field Name
Description
Data Type
Keys and
Null Option
Null Option
ChangeStamp
Incremented when the record is changed in the
central database.
central database.
CHANGESTAMP
NOT NULL
Description
Additional information about this media routing
domain.
domain.
DESCRIPTION
NULL
EnterpiseName
A unique name for this media class. Initially, the
EnterpriseName is set to Cisco_Voice.
EnterpriseName is set to Cisco_Voice.
VNAME32
AK-1
NOT NULL
Interruptible
Specifies whether or not a task can be interrupted
by another task:
by another task:
Y = Task can be interrupted.
N = Task cannot be interrupted.
N = Task cannot be interrupted.
DBCHAR
NOT NULL
MaxCallsInQueue
The maximum number of calls allowed to be in
queue for the selected MRDomainID. Default is
NULL.
queue for the selected MRDomainID. Default is
NULL.
DBINT
NULL
MaxCallsInQueuePerCallType
The maximum number of calls allowed to be in
queue for a call type of the selected
MRDomainID. Default is NULL.
queue for a call type of the selected
MRDomainID. Default is NULL.
DBINT
NULL
MaxTaskDuration
The number of seconds the ICM Open Peripheral
Controller (OPC) allows a task to continue. If OPC
does not receive and End Task message for a task
in the MRD within this time period, it will
automatically end the task. Default is NULL.
Controller (OPC) allows a task to continue. If OPC
does not receive and End Task message for a task
in the MRD within this time period, it will
automatically end the task. Default is NULL.
DBINT
NULL
MaxTimeInQueue
The maximum number of seconds a call is allowed
to be in a queue for the selected MRDomainID.
Default is NULL.
to be in a queue for the selected MRDomainID.
Default is NULL.
DBINT
NULL