Cisco Cisco Unified Contact Center Enterprise 9.0(2) Technical References
2-215
Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Network_Trunk_Group_Real_Time Table
Network_Trunk_Group_Real_Time Table
Local database only.
Provides real-time statistics for each network trunk group in the system.
The ICM software generates a Network_Trunk_Group_Real_Time record for each network trunk group.
Table 2-224 Network_Trunk_Group_Real_Time Table Constraints
Constraint
Field Name(s)
PK
NetworkTrunkGroupID
FK
NetworkTrunkGroupID
Table 2-225 Network_Trunk_Group_Real_Time Table
Field Name
Description
Data Type
Keys and
Null Option
Null Option
AllTrunksBusyHalf
Total number of seconds that all trunks in the
network trunk group have been simultaneously
busy during the current half-hour interval.
network trunk group have been simultaneously
busy during the current half-hour interval.
DBINT
NULL
AllTrunksBusyToday
Total number of seconds that all trunks in the
network trunk group have been simultaneously
busy since midnight.
network trunk group have been simultaneously
busy since midnight.
DBINT
NULL
CallsAbandonedHalf
Number of calls to the network trunk group that
were abandoned during the current half-hour
interval.
were abandoned during the current half-hour
interval.
DBINT
NULL
CallsAbandonedToday
Number of calls to the network trunk group that
were abandoned since midnight.
were abandoned since midnight.
DBINT
NULL
CallsInHalf
Number of inbound calls that have been received
on the network trunk group during the current
half-hour interval.
on the network trunk group during the current
half-hour interval.
DBINT
NULL
CallsInNow
Number of inbound calls currently in progress on
the network trunk group.
the network trunk group.
DBINT
NULL
CallsInToday
Number of inbound calls that have been received
on the network trunk group since midnight.
on the network trunk group since midnight.
DBINT
NULL
CallsOutHalf
Number of outbound calls that have been sent on
the network trunk group during the current
half-hour interval.
the network trunk group during the current
half-hour interval.
DBINT
NULL
CallsOutNow
Number of outbound calls currently in progress on
the network trunk group.
the network trunk group.
DBINT
NULL
CallsOutToday
Number of outbound calls that have been sent on
the network trunk group since midnight.
the network trunk group since midnight.
DBINT
NULL
DateTime
The date and time at which the row was generated. DBDATETIME
NOT NULL
InServiceTimeHalf
Aggregate number of seconds that trunks in the
network trunk group have been in service during
the current half-hour interval.
network trunk group have been in service during
the current half-hour interval.
DBINT
NULL