Cisco Cisco Administrative Workstation Technical References
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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Default_Call_Type Table
Default_Call_Type Table
Each row specifies the default call type. You can associate a default call type with each routing client.
Note
You can also create a general default call type in the ICR_Globals table.
To add, update, and delete Default_Call_Type records, use ICM Configuration Manager to modify the
Routing Client configuration.
Routing Client configuration.
Related tables:
(via CallTypeID)
(via RoutingClientID)
Table 2-105 Default_Call_Type Table Constraints
Constraint
Field Name(s)
PK
RoutingClientID
FK
CallTypeID
RoutingClientID
RoutingClientID
Table 2-106 Default_Call_Type Table
Field Name
Description
Data Type
Keys and Null
Option
Option
CallTypeID
The call type.
DBINT
FK
NOT NULL
RoutingClientID
The routing client.
DBSMALLINT
PK, FK
NOT NULL