Cisco Cisco Administrative Workstation Technical References
2-131
Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Dialer Table
Dialer Table
Contains configuration information for each dialer.
Use the Outbound Option Configuration option within ICM Configuration Manager to modify Dialer
records.
records.
Table 2-117 Dialer Table Constraints
Constraint
Field Name(s)
PK
DialerID
AK-1
DialerName
AK-2
ComputerName
FK
PeripheralID
Table 2-118 Dialer Table
Field Name
Description
Data Type
Keys and
Null Option
Null Option
ChangeStamp
Incremented when the record is changed in the
central database.
central database.
CHANGESTAMP
NOT NULL
ComputerName
The network name of the computer hosting the
dialer component.
dialer component.
varchar(64)
AK-2
NOT NULL
ConfigParam
Additional configuration parameters.
varchar(255)
NULL
Deleted
Deleted Flag. Stored as a character:
Y = Yes
N = No
N = No
DBCHAR
NOT NULL
Description
Additional information about the dialer, such as its
location.
location.
DESCRIPTION
NULL
DialerID
A unique identifier for this dialer.
DBINT
PK
NOT NULL
DialerName
A name give to a particular dialer during
configuration.
configuration.
VNAME32
AK-1
NOT NULL
DialToneDetectEnabled
Valid options are:
Y = Attempt dial tone detection before calling a
contact. (This will ensure that the ACD has
allocated a resource to allow access to the outside
world.)
contact. (This will ensure that the ACD has
allocated a resource to allow access to the outside
world.)
N = Do not attempt dial tone detection before
calling a contact.
calling a contact.
DBCHAR
NOT NULL
Enabled
Valid options include:
Y = The dialer is available for calling contacts.
N = The dialer is not available for calling contacts.
N = The dialer is not available for calling contacts.
DBCHAR
NOT NULL