Cisco Cisco IP Contact Center Release 4.6.1 User Guide
Figure 111: PostRouteSimple.aef
The following is an example of an ICM script that works with the example PostRouteSimple.aef
IPCC Express script above to select a route point for the call.
IPCC Express script above to select a route point for the call.
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
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Chapter 11: Scripting in an IPCC Environment
Example IPCC Gateway Post-routing Scripts