Cisco Cisco IPCC Web Option User Guide

Figure 62: Select Properties - Select Tab

Define Select node properties as follows:

1. Select from the list of Standard rules, or select Custom and:

–

In the Consider if field, enter a Boolean expression. A target is considered for selection
only if the Consider If expression is true for that target. Optionally, use the Formula
Editor.

–

Select Pick the target with the minimum value of or Pick the target with the maximum
value of and enter an expression to select the target.

2. Optionally, in the Accept if field, enter a Boolean expression that must evaluate to true

for the target to be selected.

3. Select Start with first target or Start with next target to indicate how ICM software looks

for targets. See Types of Target Searching.

4. Optionally, check Enable target requery.

5. Optionally, add comments and connection labels.

Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)