Cisco Cisco Unified Contact Center Enterprise 9.0(2) User Guide

Figure 146: Example NAM Routing Script

The first script node after the Start should be a “set variable” node that contains the following:

•

Object Type — Call

•

Object — (no selection)

•

Variable — NetworkTransferEnabled

•

Value — 1

Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)