Cisco Cisco Administrative Workstation User Guide

Note: The CallRouter will not verify the format setting to see if it is valid for the specific data
type or micro-application. If the data format is invalid, the micro-application's result code will
indicate such an error.

Following is the Properties dialog box for the Play node:

Figure 91: Play Properties

Define Play node properties as follows:

1. Click Add to add a new file or data element to play to the caller.

2. In the pop-up menu, select Media or Data.

3. If you selected Media in Step 3:

–

Enter the name of the file to play in the File name field.

–

In the Library drop-down list, select the location of the file. You can select:

System

Application (default)

None

–

In the Protocols drop-down list, select the data transmission convention to use for
the media file contents. You can select:

HTTP: (Hypertext Transfer Protocol, the default)

Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)