Cisco Cisco Unified Contact Center Enterprise 9.0(4) User Guide
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Cisco ICM Software Custom Screen Builder User Guide
Preface
Obtaining Technical Assistance
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170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and
partners can obtain online documentation, troubleshooting tips, and sample
configurations from online tools by using
partners can obtain online documentation, troubleshooting tips, and sample
configurations from online tools by using
the Cisco Technical Assistance Center (TAC)
Web Site. Cisco.com registered users have complete access to the technical support
resources on the Cisco TAC Web Site.
resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides
immediate, open access to Cisco information,
immediate, open access to Cisco information,
networking solutions, services,
programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool
that provides a broad range of features and services to help you with these tasks:
that provides a broad range of features and services to help you with these tasks:
•
Streamline business processes and improve productivity
•
Resolve technical issues with online support
•
Download and test software packages
•
Order Cisco learning materials and merchandise
•
Register for online skill assessment, training, and certification programs
If you want to obtain customized information and service, you can self-register on
Cisco.com. Access Cisco.com at:
Cisco.com. Access Cisco.com at:
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to all customers who need
technical assistance with a Cisco product, technology, or solution. Two levels of
support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
technical assistance with a Cisco product, technology, or solution. Two levels of
support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.