Cisco Cisco IP Contact Center Release 4.6.2 Maintenance Manual

Boldface font is used to indicate commands, such as user
entries, keys, buttons, and folder and submenu names. For
example:

boldface font

•

Choose Edit > Find.

•

Click Finish.

Italic font is used to indicate the following:

italic font

•

To introduce a new term; for example: A skill group is a
collection of agents who share similar skills

•

For emphasis; for example: Do not use the numerical naming
convention

•

A syntax value that the user must replace; for example: IF
(condition, true-value, false-value)

•

A book title; for example: Refer to the Cisco CRS
Installation Guide

Window font, such as Courier, is used for the following:

•

Text as it appears in code or that the window displays; for
example: 

•

Navigational text when selecting menu options; for example:

Angle brackets are used to indicate the following:

•

For arguments where the context does not allow italic, such
as ASCII output

•

A character string that the user enters but that does not appear
on the window such as a password

Obtaining Documentation and Submitting a Service Request

For information about obtaining documentation, submitting a service request, and gathering
additional information, see the monthly What's New in Cisco Product Documentation, which
also lists all new and revised Cisco technical documentation, at:

Administration Guide for Cisco Unified Contact Center Enterprise & Hosted Release 8.0(1)