Cisco Cisco IPCC Web Option Installation Guide
Figure 6: Database Schema Rollback Dialog Box
Note: Step 14 through Step 16 only appear when running an uninstallation of components with
a database.
a database.
Step 7
Select Permanent - The database schema will be rolled back to the previous version, then
click Next.
click Next.
The Database Schema Rollback - Confirmation dialog box appears.
Step 8
Ensure you have backed up your database, then click Yes - I have made a backup of the
databases on this system. A confirmation dialog box appears.
databases on this system. A confirmation dialog box appears.
Step 9
Select Yes to continue the uninstallation.
The Setup Status dialog box appears and indicates the progress of the permanent uninstallation.
Additional messages might appear as the permanent uninstallation proceeds.
Note: If an error occurs during the permanent uninstallation process, an Uninstallation Errors
dialog box appears providing error information. When you have read the errors, click Next and
follow the on-screen instructions.
dialog box appears providing error information. When you have read the errors, click Next and
follow the on-screen instructions.
When the permanent uninstallation is complete, the Uninstall Complete dialog box appears.
Step 10
Ensure Yes, I want to restart my computer now is selected (the default), then click Finish.
After the reboot, the permanent uninstallation is complete.
After the reboot, the permanent uninstallation is complete.
After the uninstallation process has completed, and both the A and B sides of your system are
operating properly, set the ICM/IPCC services that were changed from their original setting of
operating properly, set the ICM/IPCC services that were changed from their original setting of
Installation Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.2(1)
41
Chapter 3: Uninstalling ICM/IPCC Enterprise & Hosted Editions, Release 7.2(1)
Permanently Uninstalling ICM/IPCC Enterprise & Hosted Editions, Release 7.2(1)