Cisco Cisco Administrative Workstation Installation Guide
If a SQL 2000 Server is set with a collation beyond those defined above, ICM Setup and
Logger displays an error message similar to “The SQL collation is not supported”.
Logger displays an error message similar to “The SQL collation is not supported”.
To run localized ICM 7.2(1) correctly, customers must select correct SQL collation during
SQL Server 2000 installation. The following table lists the combinations of the localized
platform, SQL collation setting and localized ICM 7.2(1) environments.
SQL Server 2000 installation. The following table lists the combinations of the localized
platform, SQL collation setting and localized ICM 7.2(1) environments.
ICM 7.0 Language
Sort Order
SQL Collation
Designator
Windows 2003
Language
English (US)
Binary
Latin1_General
English
English (UK)
French (France)
Binary
Latin1_General
French
French (Canada)
German
Binary
Latin1_General
German
Spanish
Binary
Latin1_General
Spanish
Portuguese
Binary
Latin1_General
Portuguese
Italian
Binary
Latin1_General
Italian
Dutch
Binary
Latin1_General
Dutch
Swedish
Binary
Latin1_General
Swedish
Danish
Binary
Latin1_General
English/MUI
Japanese
Binary
Japanese
Japanese
Simplified Chinese
Binary
Chinese_PRC
Simplified Chinese
Korean
Binary
Korean_Wansung
Korean
Traditional Chinese
Binary
Chinese_Taiwan_Stroke
Traditional Chinese
Russian
Binary
Cyrillic_General
Russian
For more detailed information concerning the Release 7.2(1) new features, refer to the
(http://
www.cisco.com/en/US/products/sw/custcosw/ps1001/prod_release_notes_list.html)
About the Release 7.2(1) Installer
Release 7.2(1) Installer
As there are various ICM system configurations, ensure you have the appropriate installers for
your combination of Release 7.2(1) core component software (ICM/IPCC Enterprise, ICM/IPCC
Hosted, System IPCC) and desktop software (CTI OS Server, CTI OS Client, CAD) to match
your specific system.
your combination of Release 7.2(1) core component software (ICM/IPCC Enterprise, ICM/IPCC
Hosted, System IPCC) and desktop software (CTI OS Server, CTI OS Client, CAD) to match
your specific system.
When launched, the new Release 7.2(1) Installer performs actions such as stopping services,
file installations, the schema upgrade, and any necessary registry modifications. The Installer
also automatically determines if the basic requirements are met to allow the installation to
file installations, the schema upgrade, and any necessary registry modifications. The Installer
also automatically determines if the basic requirements are met to allow the installation to
Installation Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.2(1)
14
Chapter 1: - Introduction
Overview