Cisco Cisco E-Mail Manager Unity Integration Option Installation Guide
Chapter 12 ICM 4.6.2 or ICM 5.0(0) to ICM/IP Contact Center Enterprise Edition, Release 6.0(0) SQL Server
Installing MS SQL Server 2000
12-6
Cisco ICM Software Upgrade Migration Guide, Release 6.0(0)
d.
Select the server.
e.
Add the data devices by highlighting the disk drive in the device field.
f.
Enter the size of the database device.
g.
Add the appropriate Log Devices. The size of this device typically should not
be larger than 500 MB for most ICM installations.
be larger than 500 MB for most ICM installations.
h.
Enable partitioning if applicable.
i.
Click Database > Create.
Note
The amount of time necessary to create the database is dependant on the
database size.
database size.
Once the database is created, configure SQL Server 2000.
How to configure SQL Server
Step 1
Select Start > Programs > Microsoft SQL Server > Enterprise Manager.
Step 2
Right click on each DB and select Properties. Check the properties of each
database in Enterprise manager (the ICM database, the temp database, and the
master database).
database in Enterprise manager (the ICM database, the temp database, and the
master database).
a.
Click on Data Files tag.
b.
Set the database size large enough to be sufficient for the foreseeable future
if disk space is available.
if disk space is available.
c.
Enable Automatically grow file.
d.
Set Automatically grow by percent to 10%.
e.
Set the Maximum file size to Restrict file growth. Database file growth is
obviously limited by the physical disk space available. It is up to you to set
the a suitable maximum size.
obviously limited by the physical disk space available. It is up to you to set
the a suitable maximum size.