Cisco Cisco E-Mail Manager Unity Integration Option Installation Guide
4-3
Cisco ICM Software Upgrade Migration Guide, Release 6.0(0)
Chapter 4 ICM 4.6.2 to ICM 5.0 Upgrade Planning
Related publications
Logger
•
Win2K Server SP3
•
SQL 7 SP3/SP4 or SQL 2000
•
PCAnywhere 10.5
Admin Workstation – Real Time Distributor/WebView Server
•
Win2K Server SP3
•
SQL 7 SP3/SP4 or SQL 2000 SP2
•
PCAnywhere 10.5
•
Infomaker 8.0.1 (required for ICM WebView custom reporting)
•
ICM WebView 3rd Party Software 5.0
Admin Workstation – Real Time Client
•
Win2K Server SP3
•
PCAnywhere 10.5
•
Infomaker 8.0.1
Peripheral Gateway
•
Win2K Server SP3
•
PCAnywhere 10.5
Related publications
When planning ICM system upgrades, familiarize yourself with Cisco Intelligent
Call Management documentation relative to ICM, IPCC, and Remote Monitoring
Suite.
Call Management documentation relative to ICM, IPCC, and Remote Monitoring
Suite.