Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide

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Chapter 11      ICM 4.6.2 or ICM 5.0(0) to ICM/IP Contact Center Enterprise Edition, Release 6.0(0) Technology Refresh
ICM Technology Refresh Upgrade Tasks
11-10
Cisco ICM Software Upgrade Migration Guide, Release 6.0(0)
Domain Conversion Tool
The Domain Conversion Tool must be run on both the ICM 4.6.2 or ICM 5.0(0) 
and the ICM 6.0 Loggers. Copy the DomainConversionUtility from the ICM Third 
Party CD
 to the root directories of each Logger.
How to run the Domain Conversion Tool for ICM 4.6.2 or ICM 5.0(0)
Step 1
Open a command prompt on the Logger.
Step 2
Change directory to the DomainConversionUtility directory then run domcvt.exe
For example:
a.
At the prompt type: cd\DomainConversionUtility\domcvt
b.
Press Enter. An explanation of the options available for use in the command 
string appears.
Step 3
Run the Domain Conversion Tool to save user information from the Logger and 
domain controller into a file you specify. For example:
a.
You create the directory E:\ConversionBackup.
b.
At the prompt type: domcvt.exe /DB:<enter the database name> 
/F:"E:\ConversionBackup\dbname.cvt" /M:E 
Note
The location in the command string must be enclosed in double quotes.
c.
A log is generated and stored in the local DomainConversionUtility directory.
Step 4
Verify the file has been created in the location you specified.
How to run the Domain Conversion Tool for ICM/IP Call Center Enterprise Edition, Release 6.0(0)
Note
Run the Domain Conversion Tool on the ICM/IP Call Center Enterprise Edition, 
Release 6.0(0) Logger after setup is complete and the system has been rebooted.
Step 1
Open a command prompt on the Logger.