Cisco Cisco Unified Contact Center Enterprise 9.0(2) Installation Guide
Document
Unified SCCE Component
Installation and Upgrade Guide for Cisco Unified Customer
Voice Portal at
Voice Portal at
Unified CVP
In the
this guide.
Central Controller, Agent/IVR
Controller, Administration &
WebView Reporting,
Multichannel Controller,
Outbound Controller
Controller, Administration &
WebView Reporting,
Multichannel Controller,
Outbound Controller
See the Installation Guide for Cisco Unified Contact Center
Management Portal at
Management Portal at
Unified CCMP
About Unified SCCE Internationalization and Localization Support
See
and the Hardware and System Software
Specification (Bill of Materials) for Cisco Unified ICM/Contact Center Enterprise & Hosted,
Release 7.5(1) for information on Unified SCCE Internationalization and Localization support.
Release 7.5(1) for information on Unified SCCE Internationalization and Localization support.
About Unified SCCE Component Version Interoperability
See the Cisco Unified Contact Center Enterprise (Unified CCE) Software Compatibility Guide
for the list of Cisco IP Phone and Unified CCE component (such as Unified CM, Unified IP
IVR, CTI OS) versions supported by Unified SCCE 7.5(1). That guide is updated regularly to
reflect subsequent component releases and service releases.
for the list of Cisco IP Phone and Unified CCE component (such as Unified CM, Unified IP
IVR, CTI OS) versions supported by Unified SCCE 7.5(1). That guide is updated regularly to
reflect subsequent component releases and service releases.
(http://www.cisco.com/en/US/products/sw/custcosw/ps1844/
products_device_support_tables_list.html) is available from cisco.com.
products_device_support_tables_list.html) is available from cisco.com.
Licensing Requirements and System Limitations
For licensing requirements and system limitations, see the Hardware and System Software
Specification (Bill of Materials) for Cisco Unified ICM/Contact Center Enterprise & Hosted,
Release 7.5(1).
Specification (Bill of Materials) for Cisco Unified ICM/Contact Center Enterprise & Hosted,
Release 7.5(1).
3)
http://www.cisco.com/en/US/products/sw/custcosw/ps1006/prod_installation_guides_list.html
4)
http://www.cisco.com/en/US/products/ps7076/prod_installation_guides_list.html
Installation and Configuration Guide Cisco Unified System Contact Center Enterprise 7.5(1)
17
Chapter 2: Unified SCCE Platform Specifications
About Unified SCCE Internationalization and Localization Support