Cisco Cisco Prisma II EDR Receiver Installation Guide

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Maintenance and Troubleshooting 

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2. 

Verify that the Chassis ID field matches the number on the chassis ID switch 

on the front of the chassis.   
• 

If the chassis IDs do not match, double-click the Chassis ID field, enter the 

number that is dialed in on the chassis ID switch, and click Execute. 

• 

If the chassis IDs match, re-initiate power to the chassis by doing one of 

the following: 
− 

If the chassis ID switch was changed after the chassis was powered up, 

you will need to power-down, then power-up the chassis. 

− 

If an ICIM is installed in the chassis, you can implement the Update 

Address command using the ICIM key.  This allows the modules to 

identify their correct location to the LCI software and the ICIM. 

If only some of your modules display in the module tree, the cause may be that a 

device has been added since the software last polled the chassis.   
Follow these steps to refresh the display. 

 

1. 

Click Refresh.   
Result:  The LCI Detect Configuration dialog box displays.