Cisco Cisco IP Contact Center Release 4.6.1 Release Note
Hosted NAM/CICM Model
16. On the Data Files tab:
Check Autogrow andset the File Growth to 10%
Set the Maximum File Size to [use the following calculation]
Set the Maximum File Size to [use the following calculation]
{80% of free disk space}/{number of ICM database files and AW logs on this
disk}+{database file current size}
disk}+{database file current size}
Example: {4GB * .80}/{2}+{.5GB}=2.1GB
17. On the Transaction Log Tab
Check Autogrow and set the File Growth to 10%
Set the Maximum File Size to [use the following calculation]
Set the Maximum File Size to [use the following calculation]
{80% of free disk space}/{number of ICM database files and AW logs on this
disk}+{database file current size}
disk}+{database file current size}
Example: {4GB * .80}/{2}+{.2GB}=1.8GB
Step 69.
Create HDS Databases
For each HDS:
1. Click
Start > Run, enter ICMDBA and click OK.
2. Expand Servername/Instances/<Instance Name> menus.
3. Highlight
“Distributor.”
4. Click on the Database menu and select Create.
5. A window indicates that SQL Server is not configured properly. Select YES to configure it now.
6. Verify that the “recommended settings” are set correctly for “Memory MB,” “Max Async IO” and
“Recovery Interval.” Check the boxes next to each to fill in the new settings.
7. Stop SQL Server and the Distributor, as prompted, in order to continue.
8. In the Create Database screen, select the correct region for the system.
o
Click Add, the type is Data
o
Highlight the D drive. – Set the size to 70% of the available disk space, or to an amount
determined with customer. Click OK.
determined with customer. Click OK.
o
Click Add and set the Type to Log.
o
Highlight the D drive and set the size to 200MB (do not make the log device larger than 500MB).
Click OK.
Click OK.
o
Click Create and click Start to Create Database. When the database is successfully completed,
click OK and Close the database window.
click OK and Close the database window.
9. Close
ICMDBA.
10. Click START > Programs > Microsoft SQL Server > Enterprise Manager.
11. Expand the server tree and highlight the Databases folder under the server name.
12. Double-click on ICM Database in the right panel. You are in the <cus_hds> Properties window.
13. On the Data Files tab:
Check Autogrow and set the File Growth to 10%
Set the Maximum File Size to [use the following calculation]
Set the Maximum File Size to [use the following calculation]
{80% of free disk space}/{number of ICM database files and AW logs on this
disk}+{database file current size}
disk}+{database file current size}
Example: {10GB * .80}/{3}+{8GB}=10.6GB
14. On the Transaction Log tab, uncheck Autogrow
Release 6.0(0) Staging on Windows 2000
100
100