Cisco Cisco IP Contact Center Release 4.6.1 Release Note
Enterprise ICM Dedicated Forest/Domain Model
16. On the Data Files tab:
o
Check Autogrow and set the File Growth to 10%
o
Set the Maximum File Size to [use the following calculation]
{80% of free disk space}/{number of ICM db files and aw logs on this disk}+{db file
current size}
current size}
example: {4GB * .80}/{2}+{.5GB}=2.1GB
17. On the Transaction Log tab
o
Check Autogrow and set the File Growth to 10%
o
Set Maximum File Size to [use the following calculation]
{80% of free disk space}/{number of ICM db files and aw logs on this disk}+{db file
current size}
current size}
example: {4GB * .80}/{2}+{.2GB}=1.8GB
Step 26.
Create HDS Databases
For each HDS:
1. Click
Start > Run, enter ICMDBA and click OK.
2. Expand Servername/Instances/<Instance Name> menus.
3. Highlight
“Distributor.”
4. Click on the Database Menu and select Create.
5. A window indicates that SQL Server is not configured properly. Select YES to configure it now.
6. Verify that the “recommended settings” are set correctly for “Memory MB,” “Max Async IO” and
“Recovery Interval.” Check the boxes next to each to fill in the new settings.
7. Stop SQL Server and the Distributor, as prompted, in order to continue.
8. In the Create Database screen, select the correct region for the system.
o
Click Add and enter Data for the Type.
o
Highlight the D drive. –Make the size 70% of the available disk space, or as determined with
customer. Click OK.
customer. Click OK.
o
Click Add, Enter Log for the type.
o
Highlight the D drive and set the size to 200MB (Don’t make the log device larger than 500MB).
Click OK.
Click OK.
o
Click Create and click Start to Create Database. When database is successfully completed, click
OK and Close the database window.
OK and Close the database window.
9. Close the ICMDBA.
10. Click Start > Programs > Microsoft SQL Server > Enterprise Manager.
11. Expand the Server Tree and Highlight the Databases Folder under the Server name
12. Double-click on the ICM Database in the right Panel. In the <cus_hds> Properties Window.
13. On the Data Files tab:
o
Check Autogrow and Set File Growth to 10%
o
Set the Maximum File Size to [use the following calculation]
{80% of free disk space}/{number of ICM db files and aw logs on this disk}+{db file
current size}
current size}
example: {10GB * .80}/{3}+{8GB}=10.6GB
14. On the Transaction Log tab, uncheck Autogrow.
Release 6.0(0) Staging on Windows 2000
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