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Cisco Cisco IP Contact Center Release 4.6.1 Release Note

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Hosted NAM/CICM Model 
 
  [peripheral] PIMs: enabled in setup. The BA PIM is now active. E-Mail Manager 
PIM is active, but the Media Blender PIM is still cycling 
o 
CTI Server: 
o 
Cg[#]ctisvr: active with configured port number 
o 
CTIOS Server: 
o 
Ctios Server: active with configured port number. The driver is online 
o 
Ctidriver: active 
o 
BA Dialer: 
o 
BA Dialer: EMT connection established and configuration received 
o 
E-Mail Manager Core: 
o 
Rules engine process: inbasket is authenticated 
Step 55. 
Install and Start Collaboration Server 
1.  Run setup from the CCS install media.  
2. Click 
Next on the Welcome screen. 
3. Click 
Next on the License screen. 
4.  Enter the user information and click Next. 
5.  Accept the default for the destination location and click Next. 
6.  Accept the default for the Custom Content Directory and click Next. 
7.  Enter the Customer Name and click Next. 
8. Click 
Next for the ServletExec Install Shield wizard. 
9. Click 
Next on the License screen. 
10. Click Next for the Information screen. 
11.  Accept the defaults and click Next for the destination location. 
12. Click OK for the Warning dialog box. 
13. Click Finish. 
14.  Cisco Collaboration Server 6.0 Java Installer indicates that the install is complete. Close the window. 
15.  Click Finish.  
16.  Install the Oracle JDBC driver. Obtain the latest Oracle JDBC Driver from Oracle Install Media or 
Oracle Web site. 
17.  Copy the Oracle JDBC driver to C:\Cisco_CS\servlet directory.  
Note: Leave the JDBC driver zipped. 
18.  Install the FlexLM License. Go to the URL printed on the front of the CCS Install Media. 
19.  Enter the Product Code from the CD and an e-mail address and you are e-mailed a FlexLM License 
file. 
20.  Copy the license file to a floppy disk. 
21.  Insert the floppy disk into the Cisco Collaboration Server. 
22.  Copy the file to C:\Cisco_CS\license directory.  
Note: Do not reboot the server before the license is in this directory.  
23.  Reboot the server. After the server reboots, launch the browser. 
24.  Type in the following URL: 
25.  Cisco Collaboration Server Admin login window. The login name is admin, the password is Password 
(these are defaults, and case-sensitive). 
26.  Create Database Connections: 
o 
For the Database Setup wizard, click Next. 
o 
Select the database type. For example: Oracle 8/8i. Click Next. 
Release 6.0(0) Staging on Windows 2000 
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