Cisco Cisco IPCC Web Option Release Note

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Enterprise ICM Dedicated Forest/Domain Model 
 
On the Server currently running the PDC Emulator, run the following command: 
Net time /setsntp: <DNS Name of Time Source > 
 
To synchronize a Server to the Time source: 
W32tm -s <DNS Name of Time Source> 
Step 10. 
Configure Trust Relationships 
Typically, in the Enterprise ICM Dedicated Forest/Domain Model, a trust relationship with an outside 
domain is not required, unless there are Administrative Workstations (Real Time Distributors or Real Time 
Clients) which the customer prefers to place in a domain external to the ICM domain.  
Step 11. 
Join Standalone Servers to Domain 
1.  Right-click on My Computer and select Properties > Network Identification Tab > Properties
2.  Click on the Domain radio button and enter the Fully Qualified Domain Name.  
3.  Enter the Domain Administrator’s username and password.  
4.  Reboot the Server and login to the Domain.  
5.  Create shortcuts on desktop as detailed on 3
rd
 Party Host Form. 
6.  Configure the Command Prompt. 
Open the Command Prompt from the Desktop Shortcut. 
Right-click in title bar and select Default
For the Options tab, uncheck Quick Edit Mode and Insert Mode. 
Click on the font tab and set the Command Prompt font size to 7x12. 
Click on the layout tab and set the Command Prompt screen buffer to 200x9999. 
Next, you set the Folder Options: 
1.  Open Control Panel and select Open Folder Options. 
2.  On the General Tab, select Active Desktop > Use Windows Classic Desktop > Web View > Use 
Classic Folders
3.  On the View Tab, Display the full path in the address bar and title bar. Click Show hidden files and 
folders and uncheck Hide file extensions. 
Step 12. 
Change Domain Controllers to Native Mode 
Cisco ICM functions with Active Directory in both “Mixed” and “Native” modes. Microsoft recommends 
that you change an AD domain to native mode if an implementation does not and will not have any future 
NT domain controllers. You can only change the mode from mixed to native. Once the domain is running 
in native mode, you cannot change it back to mixed mode. 
 
1.  Open the Active Directory Domains and Trusts. 
2.  Right-click the domain node for the domain you want to administer and then click Properties
3.  In the General Tab, click Change Mode and then click Yes
Step 13. 
Install PCAnywhere 
1.  Run the setup executable (pcA105r.exe) and accept the license agreement. 
2.  Use the TYPICAL setup type. 
Release 6.0(0) Staging on Windows 2000 
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