Cisco Cisco IPCC Web Option Release Note
Hosted NAM/CICM Model
• For the IP Tab, do not Enable IP Routing.
• For the NETBEUI Tab, allow access to “This Computer Only”.
• For the NETBEUI Tab, allow access to “This Computer Only”.
2. Open
Computer Management and select Local User and Groups > Users.
o
Double-click on Administrator account.
o
Select Allow Access on the Dial In tab.
Note: Routing and Remote Access Service is not supported on Windows 2000 Professional. Any Peripheral
Gateway used with RRAS must run Windows 2000 Server.
Gateway used with RRAS must run Windows 2000 Server.
Create a Software directory and load folders, as detailed on the 3
rd
Party Host
Form
Add Persistent Static Routes as detailed on 3
rd
Party Host Form
For geographically distributed central controller sites, the CallRouters and Loggers have a Private IP WAN
connection, used to communicate between side A and side B. Windows only allows one “default gateway” for
each machine, which sends the Private Network traffic to the Visible Network assuming this “remote subnet”
was reachable by the defined default gateway. Since this is not the case, there needs to be a set of Static Routes
added to the CallRouter and Logger systems on both sides of the system to direct this traffic to the Private
Network.
connection, used to communicate between side A and side B. Windows only allows one “default gateway” for
each machine, which sends the Private Network traffic to the Visible Network assuming this “remote subnet”
was reachable by the defined default gateway. Since this is not the case, there needs to be a set of Static Routes
added to the CallRouter and Logger systems on both sides of the system to direct this traffic to the Private
Network.
1. On CallRouter A and Logger A:
route add <network number> mask <subnet mask> <gateway IP> -p
Example: route add 192.168.142.64 mask 255.255.255.192 192.168.141.126 –p
Where:
The network number of the remote Private Network is 192.168.142.64
The subnet mask for this remote network is 255.255.255.192
The local Private Network Adaptor Card’s IP Address is 192.168.141.126
The network number of the remote Private Network is 192.168.142.64
The subnet mask for this remote network is 255.255.255.192
The local Private Network Adaptor Card’s IP Address is 192.168.141.126
(-p sets the route as persistent)
2. On CallRouter B and Logger B:
Example: route add 192.168.141.64 mask 255.255.255.192 192.168.142.126 –p
Configure Telnet Security as detailed on 3
rd
Party Host Form
Windows 2000 provides a Microsoft standard Telnet utility that comes pre-configured to allow users to start
connections without logging into the domain for account validation. To help secure the ICM systems, set this to
require users to login using Telnet by using the Windows Registry Editor.
connections without logging into the domain for account validation. To help secure the ICM systems, set this to
require users to login using Telnet by using the Windows Registry Editor.
1. Run
regedit32.exe. Expand HKEY_Local_Machine\Software\Microsoft\Telnetserver\1.0.
2. Set NTLM to ZERO (0) to require users to login.
3. The Telnet Service must be set to Autostart and then stopped and restarted.
Step 4.
Install PCAnywhere
1. Run the setup executable (pcA105r.exe) and accept the license agreement.
2. Use the TYPICAL setup type.
Release 6.0(0) Staging on Windows 2000
57
57