Cisco Cisco IPCC Web Option Release Note

6.  Within the New Zone wizard, select “Active Directory Integrated.” 

7.  In the Reverse Lookup Zone screen, select the radio button “Network ID” and enter the required 

number of octets for the Reverse Lookup Zone. The Reverse Lookup Zone Name automatically enters. 

8.  Repeat the steps below for each CICM domain name under the Reverse Lookup Zone. 

9.  Right-click the Zone name under the Reverse Lookup Zones and click Properties. 

10.  On the General Tab, for “Allow Dynamic Updates,” select “Only Secure Updates” from the menu. 

 

Now, you need to manually complete DNS Host and PTR records. 

1.  Manually enter hostnames for the machines that house CICM nodes, as well Peripherals for which 

CICM setup requires hostname resolution into the appropriate DNS Forward Lookup Zone.  

2.  On the DNS Server, right-click on the Forward lookup Zone Name and select “New Host.” (The 

hostname of this Root Domain Controller is already in the file.)  

3.  Add all CICM Level hostnames (visible, visible high, private, private high, SAN) and their associated 

IP Addresses.  

4.  Check the box to create an associated PTR Record (reverse lookup zone record). 

5.  Manually enter any Peripherals (ACD’s/VRU’s) accessed by the CICM via hostname resolution in the 

Forward Lookup Zone. 

 

Add the Enterprise Level (NAM) Secondary Forward Lookup Zone 

1.  Right-click on the Forward Lookup Zones and select New Zone. 

2.  Within the New Zone wizard, select “Standard Secondary” Zone and enter the full DNS name of the 

Parent (NAM) Domain. 

3.  Enter the IP addresses of the Enterprise Level DNS Servers.  Allow the wizard to complete. 

 

Access the Enterprise Level DNS Servers (NAM DNS Servers) and add Child Domain as a Secondary 
Forward Lookup Zone 

1.  Right-click the Forward Lookup Zones and select New Zone. 

2.  Within the New Zone wizard, select the “Standard Secondary” Zone and enter the full DNS name of 

the Child Domain. 

3.  Enter the IP addresses of the Child Domain Level DNS Servers. Allow the wizard to complete. 

 

Change DNS settings on this First Domain Controller in the CICM Child Domain to point to this 
CICM/Child Domain DNS Server.  

1. Click 

Start > Run, enter DCPROMO and click OK. The Active Directory wizard opens. Click Next. 

2.  Under “Domain Controller Type” select “Additional Domain Controller for an Existing Domain.” 

3.  At the “Network Credentials” screen, input your domain admin username and password. 

4.  The Additional Domain Controller screen already contains the fully qualified DNS name. 

5.  Accept database and log locations defaults. 

6.  Accept shared System Volume defaults. 

7.  Input the same Restore Mode Admin password utilized on the Root Domain Controller. 

8.  Check Summary Settings. AD is not configured by NETLOGON. 

9.  Restart when the AD Install completes.