Cisco Cisco Unified Contact Center Enterprise 9.0(2) Release Note

 S

ide B 

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 ICM 

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ible LAN

Networ

k 192

.1

68.142

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28 Mas

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 2

55.25

5.255.19

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 A

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sible LAN

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k 19

2.168

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41.128

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55.25

5.255

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9

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IC

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 P

rivate LAN

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k 19

2.

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68.14

2.64 Mask

 2

55.255

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55.19

2

ICM 

Side A

 Pr

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 LAN

Netw

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rk

 1

92.168

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41.64

 Ma

sk 

255.25

5.255

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92

icmcusrtrap

192.168.141.65

icmcusrtraph

192.168.141.66

icmcuslgrap

192.168.141.67

icmcusrtrbp

192.168.142.65

icmcusrtrbph

192.168.142.66

icmcuslgrbp

192.168.142.67

AW1

Prim RTD/HDS/Webview Server

domain: CUS

FQDN: icmcusaw1.cus.icm

icmcusaw1 192.168.141.138

ICM Logger B
Additional DC:CUS
- Default Time Source
- Infrastructure Master
- PDC Emulator
- RID Master
In ADSite CCSideB
Alternate DNS Server
FQDN: icmcuslgrb.cus.icm
icmcuslgrb 192.168.142.131
icmcusrasb1 192.168.142.132
icmcusrasb2 192.168.142.133

ICM Router B

domain:CUS

FQDN: icmcusrtrb.cus.icm

icmcusrtrb 192.168.142.129

icmcusrtrbh 192.168.142.130

ICM Logger A
Forest Root DC:CUS
- Schema Master
- Domain Naming Master
- Global Catalog
In AD Site CCSideA
Primary DNS Server
FQDN: icmcuslgra.cus.icm
icmcuslgra 192.168.141.131
icmcusrasa1 192.168.141.132
icmcusrasa2 192.168.141.133

ICM Router A

domain:CUS

FQDN: icmcusrtra.cus.icm

icmcusrtra 192.168.141.129

icmcusrtrah 192.168.141.130

IP Router/Default Gateway A
192.168.141.190

IP Router/Default Gateway B

192.168.142.190

ICM IP Router Private A
192.168.141.126

ICM IP Router Private B

192.168.142.126

To IP Contact Center Site #1
and Cisco Collaboration Server

DNS Confguration
AD Integrated Forward Lookup Zone=CUS.ICM
AD Integrated Reverse Lookup Zones

141.168.192.in-addr.arpa
142.168.192.in-addr.arpa
4.31.172.in-addr.arpa
100.100.100.in-addr.arpa