Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide

How to Configure the Nortel NIC

In the Nortel NIC Properties dialog box, enter the Physical controller ID value from the
Configuration Manager.

For the other fields in the top part of the dialog box, the default values are usually appropriate.

In the bottom part of the dialog box, fill in the specific information for each network SCP that
communicates with the NIC.

How to Configure the NTL NIC

In the NTL NIC Properties dialog box, enter the Physical controller ID value from the
Configuration Manager.

For the other fields in the dialog box, the default values are usually appropriate.

How to Configure the Sprint NIC

In the Sprint NIC Properties dialog box, enter the Physical controller ID value from the
Configuration Manager.

Set the Number SCPs field to 4.

Typically, you do not need to change any other values in this dialog box. The Number links
per SCP is standard for all Sprint NICs. Do not change the values of the other fields unless told
to do so by your ICM support provider.

How to Configure the SS7IN NIC

In the SS7IN NIC Properties dialog box, enter the Physical controller ID value from the
Configuration Manager.

For the other fields in the top part of the dialog box, the default values are usually appropriate.

Use the Gateway Properties section to enter values for each connection between the NIC and
the SS7IN Gateway.

In the Description field, enter any descriptive text you want for the connection to the SS7IN
Gateway.

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)