Cisco Cisco E-Mail Manager Unity Integration Option Installation Guide
For a description of the real-time architecture and advice about choosing Admin Workstations
to act as distributors, refer to the Pre-Installation Planning Guide for Cisco ICM Enterprise
Edition.
to act as distributors, refer to the Pre-Installation Planning Guide for Cisco ICM Enterprise
Edition.
Warning: All Admin Workstations for a site must specify the same two machines as the
primary and secondary real-time distributors.
primary and secondary real-time distributors.
Step 2
Check the Workforce Management box if you want to install ICM's optional Cisco Schedule
Link product. This allows you to import scheduling information from a third-party workforce
management system.
Link product. This allows you to import scheduling information from a third-party workforce
management system.
Step 3
Check the Outbound Option Support box to enable the Outbound Option configuration tools
in the ICM Configuration Manager.
in the ICM Configuration Manager.
Step 4
Click Next.
The Check Setup Information window opens.
See Also
For the Real-time Distributor Properties dialog box,
.
How to Complete Admin Workstation Setup
Step 1
In the Check Setup Information window, ensure that the settings displayed are as you intended.
If you want to modify any settings before proceeding, use the Back button.
If you want to modify any settings before proceeding, use the Back button.
Step 2
When the settings are correct, click Next to begin copying files.
Step 3
If Setup successfully copies all the files, it displays the final screen and asks whether you want
to start the ICM Node Manager now. Do not start the Node Manager until you have completed
the entire ICM installation.
to start the ICM Node Manager now. Do not start the Node Manager until you have completed
the entire ICM installation.
Step 4
Click Finish to exit Setup (and optionally start the Node Manager).
If you choose to start it, the Node Manager automatically starts the other ICM processes on the
Admin Workstation: the local logger process, the real-time client, and (if the Admin Workstation
is the active distributor) the real-time distributor.
Admin Workstation: the local logger process, the real-time client, and (if the Admin Workstation
is the active distributor) the real-time distributor.
An ICM Admin Workstation icon appears on your desktop.
Admin Workstation Databases
When you install a Distributor Admin Workstation, ICM Setup automatically sizes and creates
a local database on the machine. Because this database is constantly overwritten by new data,
the database size remains fairly constant. You normally do not need to resize the Distributor
a local database on the machine. Because this database is constantly overwritten by new data,
the database size remains fairly constant. You normally do not need to resize the Distributor
ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)
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Admin Workstation Setup
Admin Workstation Databases