Cisco Cisco IPCC Web Option Installation Guide
\icm\bin\ICMSetup
CD Setup
Patches
Action
If an already existing component is being
added (for example, you are setting up your
added (for example, you are setting up your
If a new component is being added (for
example, you are setting up your first
example, you are setting up your first
Yes
Add Component
second Logger), the component is added. New
Logger), Setup displays an error message,
components (for example, you are setting up
your first Logger) cannot be added.
your first Logger) cannot be added.
asking that patches be removed. If an
already existing component is being added
(for example, you are setting up your second
Logger), the component is added.
already existing component is being added
(for example, you are setting up your second
Logger), the component is added.
If an already existing component is being
added (for example, you are setting up your
added (for example, you are setting up your
Component is added.
No
Add Component
second Logger), the component is added. New
components (for example, you are setting up
your first Logger) cannot be added.
components (for example, you are setting up
your first Logger) cannot be added.
Component is edited, but the files in \icm\bin
are not overwritten.
are not overwritten.
Component is edited, but the files in
\icm\bin are not overwritten.
\icm\bin are not overwritten.
Yes
Edit Component
Component is edited, but the files in \icm\bin
are not overwritten.
are not overwritten.
Component is edited, and the files in
\icm\bin are overwritten.
\icm\bin are overwritten.
No
Edit Component
Component is deleted. (Component specific
folders, registries, services and AT jobs are
deleted; files in \icm\bin are not affected.)
folders, registries, services and AT jobs are
deleted; files in \icm\bin are not affected.)
Component is deleted. (Component specific
folders, registries, services and AT jobs are
deleted; files in \icm\bin are not affected.)
folders, registries, services and AT jobs are
deleted; files in \icm\bin are not affected.)
Yes/No
Delete
Component
Component
Installing Multiple Components
In some cases, you might want to install more than one ICM component on a single computer.
For example, you might install the CallRouter and Logger software on a single node. In this
case, you must run Setup for each component. Similarly, to install a specific component for
more than one customer, you must run Setup for each instance.
For example, you might install the CallRouter and Logger software on a single node. In this
case, you must run Setup for each component. Similarly, to install a specific component for
more than one customer, you must run Setup for each instance.
How to Add an Instance
You must add at least one ICM instance before you can install any ICM components.
Note: Before you can create an ICM instance, you must have set up the Windows Active
Directory services for ICM software. You must have added the Cisco Root Organizational Unit,
and at least one Facility Organizational Unit with one Instance Organizational Unit. Refer to
the Staging Guide for Cisco ICM/IPCC Enterprise & Hosted Editions.
Directory services for ICM software. You must have added the Cisco Root Organizational Unit,
and at least one Facility Organizational Unit with one Instance Organizational Unit. Refer to
the Staging Guide for Cisco ICM/IPCC Enterprise & Hosted Editions.
Step 1
In the Cisco ICM Setup dialog box, in the ICM Instances section, click Add. The Add Instance
dialog box opens.
dialog box opens.
Step 2
Select the network Domain for the instance.
ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)
21
Introduction
Installing Multiple Components