Cisco Cisco Unified Contact Center Enterprise 9.0(2) Installation Guide

The following subsections describe how to configure each of the ICM NICs.

. For the Router Component Properties dialog box, 

How to Configure the AT&T NIC

In the AT&T NIC Properties dialog box, enter the Physical controller ID value from the
Configuration Manager.

For the other fields in the top part of the dialog box, the default values are usually appropriate.

Use the Gateway Properties section to enter values for each connection between the NIC and
the AT&T Gateway.

In the Description field, enter any descriptive text you want for the connection to the AT&T
Gateway.

In the Address field, enter the IP address or hostname for the AT&T Gateway.

In the Port field, enter the TCP port to use for connection to the AT&T Gateway.

How to Configure the AUCS INAP NIC

In the Unisource NIC Properties dialog box, enter the Physical controller ID value from the
Configuration Manager.

For the other fields in the top part of the dialog box, the default values are usually appropriate.

Use the Gateway Properties section to enter values for each connection between the NIC and
the Unisource INAP Gateway.

In the Description field, enter any descriptive text you want for the connection to the Unisource
INAP Gateway.

In the Address field, enter the IP address or hostname for the Unisource INAP Gateway.

In the Port field, enter the TCP port to use for connection to the Unisource INAP Gateway.

How to Configure the CAIN NIC

In the CAIN NIC Properties dialog box, enter the Physical controller ID value from the
Configuration Manager.

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)