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Cisco Cisco E-Mail Manager Unity Integration Option Technical References

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2-145
Cisco ICM Software Database Schema Handbook
78-11677-04
Chapter 2      Table Details
Peripheral_Real_Time Table
ServiceLevelAbandToday
Cumulative total of calls to the peripheral 
abandoned within the ICM service level 
threshold since midnight.
int
NULL
ServiceLevelCallsHalf
Total number of calls to the peripheral answered 
within the ICM service level threshold during 
the current half-hour interval.
int
NULL
ServiceLevelCallsToday
Cumulative total of calls to the peripheral 
answered within the ICM service level threshold 
since midnight.
int
NULL
ServiceLevelHalf
ICM service level for the peripheral for the 
current half-hour interval.
real
NULL
ServiceLevelToday
ICM service level for the peripheral since 
midnight.
real
NULL
PeripheralData1
Peripheral-specific data. For a Galaxy, the ACD 
hardware status flag.
int
NOT NULL
PeripheralData2
Peripheral-specific data. For a Galaxy, Outcall 
ATB failures.
int
NOT NULL
PeripheralData3
Peripheral-specific data. For a Galaxy, 
Terminations Implemented.
int
NOT NULL
PeripheralData4
Peripheral-specific data. For a Galaxy, 
Terminations Out of Sync.
int
NOT NULL
PeripheralData5
Peripheral-specific data. For a Galaxy, Switch 
Level Implemented.
int
NOT NULL
PeripheralData6
Peripheral-specific data. For a Galaxy, Switch 
Level Out of Sync.
int
NOT NULL
PeripheralData7
Peripheral-specific data.
int
NOT NULL
PeripheralData8
Peripheral-specific data.
int
NOT NULL
PeripheralData9
Peripheral-specific data.
int
NOT NULL
PeripheralData10
Peripheral-specific data.
int
NOT NULL
PeripheralData11
Peripheral-specific data.
int
NOT NULL
PeripheralData12
Peripheral-specific data.
int
NOT NULL
PeripheralData13
Peripheral-specific data.
int
NOT NULL
PeripheralData14
Peripheral-specific data.
int
NOT NULL
PeripheralData15
Peripheral-specific data.
int
NOT NULL
PeripheralData16
Peripheral-specific data.
int
NOT NULL
Mode
Current mode of the peripheral as reported by 
the PG: 
0 = Off-line
1 = On-line
int
NULL
Table 2-122 Peripheral_Real_Time Table (continued)
Field Name
Description
Data Type
Keys and Null 
Option