Cisco Cisco IP Contact Center Release 4.6.1 Technical References
2-85
Cisco ICM Software Database Schema Handbook
78-11677-04
Chapter 2 Table Details
Feature_Control_Set Table
Related tables:
Route Call Variable (via ExpandedCallVariableID)
Termination Call Variable (via ExpandedCallVariableID)
Feature_Control_Set Table
Contains information about the different feature sets that may be used by different users.
Note
The Feature Control Set List tool is not available on a limited AW.
Use ICM Configuration Manager to add, update, and delete Feature_Control_Set records.
Related tables:
User Group (via) FeatureSetID
Customer Definition (via) FeatureSetID
Galaxy_Agent_Call_Count Table
Central database only.
This table applies to Rockwell Galaxy ACDs only. Each row provides call counts an agent configured
on a Galaxy ACD.
on a Galaxy ACD.
Table 2-73 Feature_Control_Set Table
Field Name
Description
Data Type
Keys and Null
Option
Option
FeatureSetID
A unique identifier for this feature set.
int
NOT NULL, PK
EnterpriseName
A unique name among all feature sets in the enterprise. varchar(32)
NOT NULL, AK
Description
A description of the feature set.
varchar(255)
NULL
FeatureSetData
Contains all the information about the feature set.
image
NULL
ChangeStamp
This value is incremented when the record is changed
in the central database.
in the central database.
int
NOT NULL
Table 2-74
Galaxy_Agent_Call_Control Table
Field Name
Description
Data Type
Keys and Null
Option
Option
DateTime
The date and time at the end of the reporting
interval.
interval.
datetime
PK, NOT NULL
PeripheralID
The ICM software identifier for the ACD.
smallint
PK, FK, NOT
NULL
NULL