Cisco Cisco IP Contact Center Release 4.6.1 Technical References

Each row represents a version of a routing script or an administrative script. You can save multiple 
versions of each script. The binary representation of the script version is stored in the Script_Data table. 
General information that applies to all versions of a script is stored in the Master Script table.

Use the Script Editor to create and modify scripts.

Call Type Real Time (via ScriptID)

Master Script (via MasterScriptID)

Route Call Data (via ScriptID)

Script Cross Reference (via ScriptID)

Script Data (via ScriptID)

Script Print Control (via ScriptID)

Script Real Time (via ScriptID)

Script Five Minute (via ScriptID)

ScriptID

Unique identifier for a specific version of a script.

int

PK, NOT NULL

MasterScriptID

Foreign key from the Master Script table.

int

AK1, FK, NOT 
NULL

Version

The most recent version of the master script. ICM 
software uses only the most recent version.

int

AK1, NOT 
NULL

Author

User name of person who last modified the script 
version.

varchar(32)

NULL

DateTime

The date and time when the script version was saved.

datetime

NOT NULL

Valid

Indicates whether the script was saved in an invalid 
state.

char(1)

NOT NULL

Description

Further information about the script.

varchar(255)

NULL

Deleted

Deleted Flag. Stored as a character:

Y = Yes
N = No

char(1)

NOT NULL

QuickEditBaseVersion

If this version was created by using Quick Edit, this 
field indicates the previous script version. The metering 
information from the base version can be carried over to 
the new version.

int

NULL

Length

Number of bytes of data in the binary representation of 
the script.

int

NOT NULL

ChangeStamp

Incremented when the record is changed in the central 
database.

int

NOT NULL