Cisco Cisco IPCC Web Option Technical References
3-9
Cisco ICM Software Database Schema Handbook
78-11677-04
Chapter 3 Field Values
The OriginatorType field indicates where the route request came from.
Script_Cross_Reference Fields
The TargetType field indicates the type of object referenced by the script. That is, it indicates the table
referenced by the Script_Cross_Reference.ForeignKey field.
referenced by the Script_Cross_Reference.ForeignKey field.
4
Overflow
5
Re-route
6
Post-Routing request
Table 3-12 Route_Call_Detail.RequestType Values (continued)
Value
Meaning
Table 3-13 Route_Call_Detail.OriginatorType Values
Value
Meaning
0
Unknown
1
Trunk
2
Teleset
3
Voice Response Unit (VRU)
4
Trunk Group
Table 3-14 Script_Cross_Reference.TargetType Values
Value
Meaning
0
Unknown
1
Service
2
Skill Group
3
Agent
4
Translation Route
5
Agent Administration Group
6
Announcement
7
Call Type
8
Enterprise Service
9
Enterprise Skill Group
10
Region
11
Dialed Number
12
Logical Interface Controller
13
Physical Interface Controller
14
Peripheral
15
Routing Client