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Cisco Cisco IPCC Web Option Technical References

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Index
IN-7
Cisco ICM Software Database Schema Handbook
78-11677-04
Call_Type_Real_Time Table
AvgRouterDelayQTo5
Call_Type_Real_Time Table
AvgRouterDelayQToday
Call_Type_Real_Time Table
AvgRouterDelayQToHalf
Call_Type_Half_Hour Table
AvgSpeedAnswerTo5
Route_Five_Minute Table
Route_Real_Time Table
Service_Five_Minute Table
Service_Real_Time Table
AvgSpeedAnswerToHalf
Route_Half_Hour Table
Service_Half_Hour Table
AvgTalkTimeTo5
Route_Five_Minute Table
Route_Real_Time Table
Service_Five_Minute Table
Service_Real_Time Table
AvgTalkTimeToHalf
Route_Half_Hour Table
Service_Half_Hour Table
AWControl Table
AWMinor
Version Table
AWType
AWControl Table
B
BadCallTag
Termination_Call_Detail Table
BadRecords
Import_Rule_History Table
Import_Rule_Real_Time Table
BargeInCallsToHalf
Agent_Skill_Group_Half_Hour Table
Skill_Group_Half_Hour Table
BaseName
View_Column Table
BaseSkillTargetID
Skill_Group Table
BaseTableName
ICR_View Table
BillRate
Termination_Call_Detail Table
BinData
Application_Event Table
Blended_Agent_Options Table
Blended Agent Options
Blended_Agent_Options Table
BlindTransferOutToHalf
Route_Half_Hour Table
BlindTransfersOutToHalf
Bool1
Recurring_Schedule_Map Table
Schedule_Import_Real_Time Table
Schedule_Import Table
Bool2
Recurring_Schedule_Map Table
Schedule_Import_Real_Time Table
Schedule_Import Table
BreakTime
Galaxy_Agent_Igroup Table
Galaxy_Agent_Performance Table
Business_Entity Table
BusyCallback
Campaign Table
BusyDetectToday
Dialer_Real_Time Table
BusyDetectToHalf
Dialer_Half_Hour Table
BusyOther
Skill_Group_Five_Minute Table
Skill_Group_Real_Time Table