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Cisco Cisco IPCC Web Option Technical References

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IN-25
Cisco ICM Software Database Schema Handbook
78-11677-04
I
IcmAvailable
Skill_Group_Real_Time Table
ICR_Globals Table
ICR_Instance Table
ICR_Locks Table
ICR_Node Table
ICR_View Table
ICRCallKey
Agent_State_Trace Table
Termination_Call_Detail Table
ICRCallKeyChild
Termination_Call_Detail Table
ICRCallKeyParent
Termination_Call_Detail Table
ICRDefaultRoutedToday
Call_Type_Real_Time Table
ICRDefaultRoutedToHalf
Call_Type_Half_Hour Table
Call_Type_Real_Time Table
ICRInstanceID
Application_Gateway Table
Customer_Definition Table
ICR_Instance Table
ICR_Node Table
Label Table
ICRNodeID
ICR_Node Table
ICRViewID
ICR_View Table
Schedule Table
View_Column Table
ID
Application_Gateway_Globals Table
IdleReasonRequired
Agent_Desk_Settings Table
Ids Table
IGroupID
Galaxy_Agent_Igroup Table
Galaxy_Trunk_IGroup Table
Import_Log Table
Import_Rule_Clause Table
Import_Rule_History Table
Import_Rule_Real_Time Table
Import_Schedule Table
ImportRuleID
Import_Rule_Clause Table
Import_Rule_History Table
Import_Rule_Real_Time Table
Import_Rule Table
Query_Rule Table
ImportRuleName
Import_Rule Table
ImportScheduleID
Import_Schedule Table
ImportType
Import_Rule Table
InCalls
Galaxy_PBX Table
IncomingCallsOnHoldTimeToHalf
Agent_Skill_Group_Half_Hour Table
Skill_Group_Half_Hour Table
IncomingCallsOnHoldToHalf
Agent_Skill_Group_Half_Hour Table
Skill_Group_Half_Hour Table
IncompleteCallsHalf
Call_Type_Half_Hour Table
IndexColumnEnabled
Import_Rule_Clause Table
InODCallsAbandoned
Galaxy_Trunk_IGroup Table
InODCallsHandled
Galaxy_Trunk_IGroup Table
InODCallsRejected
Galaxy_Trunk_IGroup Table
InService