Cisco Cisco Unified Contact Center Enterprise 9.0(2) Technical References

Trunk Group (via TrunkGroupID)

Each row defines a group of trunks. A peripheral determines how to handle a call based on the DNIS and 
the trunk group on which it arrives.

Use the Trunk Group bulk configuration tools to add, update, and delete Trunk_Group records.

Network Trunk Group (via NetworkTrunkGroupID)

Peripheral (via PeripheralID)

Trunk Group Five Minute (via TrunkGroupID)

TrunkGroupID

Unique identifier for this trunk group.

int

PK, NOT NULL

EnterpriseName

An enterprise name for the trunk group. This must be 
unique among all trunk groups in the enterprise.

varchar(32)

AK1, NOT 
NULL

PeripheralID

Foreign key from the Peripheral table.

smallint

AK2, FK, NOT 
NULL

PeripheralNumber

Trunk group number as given by the peripheral.

int

AK2, NOT 
NULL

PeripheralName

Trunk group name as given by the peripheral.

varchar(32)

NOT NULL

NetworkTrunkGroupID

Optionally, the network trunk group to which this trunk 
group belongs.

int

FK, NULL

TrunkCount

The number of trunks in the trunk group. If the value is -1 
(the default), the ICM software determines the number of 
trunks in the group dynamically by examining the Trunk 
table. Do not change this value unless the Trunk data are 
not reliable.

int

NOT NULL

Extension

The extension number for the trunk group (used by the 
Definity ECS ACD).

varchar(10)

NULL

ConfigParam

A string of parameters the ICM software sends to the 
peripheral to initialize the trunk group.

varchar(255)

NULL

Description

Additional information about the trunk group.

varchar(255)

NULL

Deleted

Deleted Flag. Stored as a character:

Y = Yes
N = No

char(1)

NOT NULL

ChangeStamp

Incremented when the record is changed in the central 
database.

int

NOT NULL