Cisco Cisco Unified Customer Voice Portal 10.0(1) Developer's Guide
C
HAPTER
6:
D
YNAMIC
E
LEMENT
C
ONFIGURATIONS
V
OICE
XML
P
ROGRAMMING
G
UIDE
FOR
C
ISCO
U
NIFIED
C
USTOMER
V
OICE
P
ORTAL
R
ELEASE
4.0(1)
28
error
– This tag reports to Unified CVP VoiceXML Server that an error occurred while
executing the dynamic configuration. The VoiceXML Server will then throw an exception
whose message is contained in the
whose message is contained in the
<error>
tag. This allows the XML API to throw
exceptions just as the Java API does.
setting
– This tag holds an element setting, the name appearing in the
name
attribute and the
value of the setting contained within the
<setting>
tag. It is repeated for each setting
included in the base configuration. No
<setting>
tags appear if the base configuration
contains no settings or the element itself defines no settings.
substitute
– This tag holds information on substitution. Substitution is typically used in static
configurations and since static and dynamic configuration XML documents share the same
DTDs, it appears here. Substitution would not normally be used with dynamic
configurations. The substitution tag contents are fully described in the section entitled
“Substitution XML format” at the end of this chapter.
DTDs, it appears here. Substitution would not normally be used with dynamic
configurations. The substitution tag contents are fully described in the section entitled
“Substitution XML format” at the end of this chapter.
new_data
– This tag holds the element and session data this dynamic element configuration is
to create. Any number of
<set_element>
and
<set_session>
tags can appear, one for each
element and session data variable to be created. The
log
attribute of
<set_element>
sets
whether the value of the variable is stored in the activity log. The optional
type
attribute is
used to specify the data type of the variable and can be string, int, float, or boolean. The
create
attribute found in both tags determines when the variable is created, before the
element is entered (before_enter), or after the element exits (after_exit).
set_uid
– This tag is used to associate the call with a UID in the user management system.
The content of the tag should be the integer UID.
log
–This tag is used to trigger logger events when this dynamic configuration is executed.
Any number of
<custom>
tags can appear, denoting the triggering of a custom event. The
name
attribute holds the name of the data, and the
<custom>
tag encapsulates the value. Any
number of
<warning>
tags can appear, denoting the triggering of a warning event. The
<warning>
tag encapsulates the warning message.
set_default_path
– This tag is used to change the default audio path from this point onwards
for this call.
set_maintainer
– This tag is used to change the maintainer e-mail address from this point
onwards for this call.
set_timeout
– This tag allows the timeout length set for this session to be changed. The
contents of the tab must be an integer representing the number of minutes in the timeout.
set_main_doc_content
– This tag allows the encoding and language settings for the
application to be changed for this call. The
<language>
tag content is formatted according to
the specification for using languages in VoiceXML (e.g. “en-US”). The
<encoding>
tag
content is formatted according to the specification for encoding XML pages (e.g. “UTF-8”).