Cisco Cisco Unified Customer Voice Portal 10.5(1) User Guide

USTOM

ONTENT

ISCO

CVP V

OICE

XML 3.1

Say it Smart Specifications

Custom Content

Name:

literal

Display Name:

Custom Content

Class Name:

com.audium.sayitsmart.plugins.AudiumSayItSmartLiteral

Description

This Say It Smart type was introduced to provide several helpful and time saving features to the
application designer and developer:

•

Provide a way to allow a list of audio files (with TTS transcripts) of variable length to be
played one after the other in one audio item.

•

Provide a more direct link to internal Java classes that may contain dynamic audio content as
an alternative to creating dynamic voice element configurations.

•

Provide at least the same functionality as the now “deprecated” File and String Cisco CVP
VoiceXML Say It Smart types.

Input Formats

Name
(Display Name)

Description

simple

(String
(No Delimiters))

A text string that can represent a single filename or a single TTS string.

complex

(FILE:::TTS|||…
|||FILE:TTS)

A text string that follows a specific format with delimiters in order to
represent any number of audio files and TTS transcripts. An audio file is
separated from its TTS transcript by three colons. Each audio file/TTS
combination is separated from others by three pipes. Note that each
component of the combination can be blank if no audio file or TTS
content is necessary. The audio will be played in the order in which it
appears in the string from left to right.

resultset

(ResultSetList
Object)

A Java

ResultSetList

object that has been created by the Cisco CVP

VoiceXML Database element as a result of a database query that is
expected to contain audio information. The result must return two
columns, the first being the audio file (or

null

if no audio file is

needed) and the second column being the TTS transcript for the audio
file (or

null

if there is no TTS transcript). There can be any number of

rows. The audio will be played in the order in which it appears in the
result set.