Cisco Cisco Customer Voice Portal Downloads Installation Guide

T

ABLE OF 

C

ONTENTS

 

 

C

ISCO 

CVP

 

V

OICE

XML

 

3.0

 

 

 

 

 

 

 

A

UDIENCE

.................................................................................................................................................................4

 

R

ELATED 

D

OCUMENTATION

......................................................................................................................................4

 

 

C

ISCO

.

COM

................................................................................................................................................................5

 

N

ETWORK 

P

ROFESSIONAL 

C

ONNECTION

...................................................................................................................5

 

T

ECHNICAL 

A

SSISTANCE 

C

ENTER

.............................................................................................................................5

 

 

 

CVP

 

V

OICE

XML

 

S

TUDIO

..........................................................................................................................................8

 

CVP

 

V

OICE

XML

 

S

ERVER

.........................................................................................................................................8

 

 

F

ULL 

I

NSTALLATION

................................................................................................................................................10

 

C

ISCO 

CVP

 

V

OICE

XML

 

S

ERVER 

3.0

 

O

NLY 

I

NSTALLATION

....................................................................................11

 

C

ISCO 

CVP

 

V

OICE

XML

 

S

TUDIO 

3.0

 

O

NLY 

I

NSTALLATION

.....................................................................................12

 

C

USTOM 

I

NSTALLATION

..........................................................................................................................................13

 

 

L

ICENSING

...............................................................................................................................................................14

 

E

NSURING 

P

ROPER 

E

NVIRONMENT 

V

ARIABLE 

S

ETUP

.............................................................................................14

 

 

R

EFRESHING AN 

E

XISTING 

I

NSTALL

........................................................................................................................15

 

A

DDING 

C

OMPONENTS TO AN 

E

XISTING 

I

NSTALL

....................................................................................................15

 

 

V

ERIFYING 

CVP

 

V

OICE

XML

 

S

TUDIO

.....................................................................................................................16

 

V

ERIFYING 

CVP

 

V

OICE

XML

 

S

ERVER

.....................................................................................................................16

 

 

C

OMPLETE 

U

NINSTALL

............................................................................................................................................18

 

U

NINSTALLING 

S

PECIFIC 

C

OMPONENTS

..................................................................................................................18

 

M

ANUAL 

U

NINSTALL

..............................................................................................................................................19

 

 

CVP

 

V

OICE

XML

 

S

TUDIO

........................................................................................................................................20

 

CVP

 

V

OICE

XML

 

S

ERVER

.......................................................................................................................................20