Cisco Cisco Unified Customer Voice Portal 10.0(1) Installation Guide

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NSTALLING 

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ISCO 

CVP

 

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OICE

XML

 

 

 

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ISCO 

CVP

 

V

OICE

XML

 

3.0

 

 

 

 

 

 

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10

 

The Cisco CVP VoiceXML installer provides four different installation options: Full, Cisco CVP 
VoiceXML Server 3.0, Cisco CVP VoiceXML Studio 3.0 and Custom.  Note that the installation 
of Tomcat and Java 1.4.2 are only available for Full and Custom installations. 

This section describes the process of performing a full installation of Cisco CVP VoiceXML 
consisting of CVP VoiceXML Server, CVP VoiceXML Studio, Apache Tomcat 4.1.24 and Java 
1.4.2 J2SE SDK.  

•  Make sure that all the requirements described in the section entitled System Requirements are 

met for both Studio and Server.  

•  The software should be installed by the user that is expected to run CVP VoiceXML Server. 

For example, if the Server is expected to run under the user “Administrator”, the installer 
must be run under “Administrator” as well. This is especially important when the application 
server is installed as a service.  

Step 1 

Run the Cisco CVP VoiceXML installer by executing 

CiscoCVP.exe

. 

Step 2 

After agreeing to the license agreement, the installer asks for the type of the installation 
to choose. Select “Full” and click “Next”.  

Step 3 

Choose whether to create desktop and/or program menu shortcuts for CVP VoiceXML 
Studio and click “Next”. 

Step 4 

Fill in the Administrator login information for the Tomcat 4.1.24 installation.  If the 
default values are used, there will be no administrator password and the HTTP/1.1 
Connector port will be 8080.  Click “Next” to continue with the installation. 

Step 5 

Choose whether to install Tomcat 4.1.24 as a Windows service.  If Tomcat is installed 
as a service, CVP VoiceXML Server will be started automatically upon Windows 
startup.  Click “Next” to continue. 

Step 6 

The next screen will summarize the chosen options and installation path. Review the 
Pre-Installation Summary carefully before selecting “Install”. After the selection, the 
installation of Cisco CVP VoiceXML will begin. 

Step 7 

CVP VoiceXML Server requires the use of an environment variable that is created by 
the installer. In order for this environment variable to take effect, the machine must be 
rebooted.  After a successful installation, click “Next” and you will be asked to restart 
your computer.