Cisco Cisco Unified Customer Voice Portal 10.5(1) Installation Guide

I

NSTALLING 

C

ISCO 

CVP

 

V

OICE

XML

 

 

 

C

ISCO 

CVP

 

V

OICE

XML

 

3.0

 

 

 

 

 

 

Copyright 2001 - 2005 Audium Corporation.  All Rights Reserved. 1/14/05

 

11

 

Step 8 

Select “Done” to complete the installation. 

Step 9 

Refer to the Post Installation section for instructions on licensing and verifying the 
installation. 

Note:  Cisco CVP VoiceXML is installed to 

C:\Cisco\CVP. 

This directory will be referred to 

in this guide as INSTALLATION_PATH. 

This section describes the process of installing only CVP VoiceXML Server. 

•  Make sure that all the requirements described in the section entitled System Requirements 

are met for CVP VoiceXML Server. 

•  The software should be installed by the user that is expected to run CVP VoiceXML Server. 

For example, if the Server is expected to run under the user “Administrator”, the installer 
must be run under “Administrator” as well. This is especially important when the application 
server is installed as a service.  

Step 1 

Run the Cisco CVP VoiceXML installer by executing 

CiscoCVP.exe

. 

Step 2 

After agreeing to the license agreement, the installer asks for the type of the installation 
to choose. Select “Cisco CVP VoiceXML Server 3.0” and click “Next”.  

Step 3 

You will be asked to provide the installation folder for Cisco CVP VoiceXML in 
which the Server will be installed. The default location is 

C:\Cisco\CVP

.  The 

installation directory can be changed by manually editing the path or clicking on the 
“Choose” button to choose another location. This directory will be referred to in this 
guide as 

INSTALLATION_PATH

. 

Note:  If Cisco CVP VoiceXML has already been installed, the existing installation 
path will automatically be used and this step will be skipped. 

Step 4 

Select the application server on which to install CVP VoiceXML Server. By default, 
Apache Tomcat 4.1.24 is configured for the target application server.  If your 
application server is not listed, choose “Other”.  

Step 5 

The installer will ask for the location of the deployable web applications folder of your 
application server in order to install the Server. The installer will try to obtain this path 
from the operating system or failing that, set it to the default installation directory for 
the Apache Tomcat 4.1.24. The installation directory can be changed by manually 
editing the path or clicking on the “Choose” button to set another location.   Note that 
if you chose “Other” in step 4, the 

CVP.war

 file will be installed to 

C:\Cisco\CVP\War