Cisco Cisco Unified Customer Voice Portal 10.5(1) Installation Guide
U
PDATING
C
ISCO
CVP
V
OICE
XML
C
ISCO
CVP
V
OICE
XML
3.0
Installation Guide
Copyright 2001 - 2005 Audium Corporation. All Rights Reserved. 1/14/05
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Updating Cisco CVP VoiceXML
Refreshing an Existing Install
If the system already contains an installation of Cisco CVP VoiceXML, the installer can be used
to re-install the same component. The installer will overwrite only those files created by the
original installer. Custom files added after installation such as license files, applications, logs and
custom Java code will not be deleted. However it is strongly suggested to back up all related data
before proceeding with the update process. To perform the refresh, run the installer according to
the installation instructions found in section entitled Installing Cisco CVP VoiceXML. Note that
the installer will automatically detect an existing installation and ask the user for confirmation
that the refresh will take place.
to re-install the same component. The installer will overwrite only those files created by the
original installer. Custom files added after installation such as license files, applications, logs and
custom Java code will not be deleted. However it is strongly suggested to back up all related data
before proceeding with the update process. To perform the refresh, run the installer according to
the installation instructions found in section entitled Installing Cisco CVP VoiceXML. Note that
the installer will automatically detect an existing installation and ask the user for confirmation
that the refresh will take place.
Adding Components to an Existing Install
If the system already contains an installation of Cisco CVP VoiceXML, the installer can be used
to install additional components that were not previously installed. While the installer will not
delete any existing files in the installation, it is strongly suggested to back up all related data
before proceeding with the install of additional components. Run the installer according to the
installation instructions found in section entitled Installing Cisco CVP VoiceXML. Note that the
installer will automatically detect an existing installation and ask the user for confirmation that
the refresh will take place.
to install additional components that were not previously installed. While the installer will not
delete any existing files in the installation, it is strongly suggested to back up all related data
before proceeding with the install of additional components. Run the installer according to the
installation instructions found in section entitled Installing Cisco CVP VoiceXML. Note that the
installer will automatically detect an existing installation and ask the user for confirmation that
the refresh will take place.