Brother MFC-J4710DW User Guide

Page of 13
7
A
A
This chapter explains how to resolve typical problems you may encounter when using AirPrint with your 
Brother machine. If, after reading this chapter, you are unable to resolve your problem, please visit the 
Brother Solutions Center at: http://solutions.brother.com/.
If you are having difficulty with your machine
A
Troubleshooting
A
Difficulty
Suggestions
The machine is not displayed in the printer list.
Make sure your Brother machine is turned on.
Confirm the network settings. (See Network settings 
on page 2)
Move the mobile device closer to the wireless access 
point/router, or your Brother machine.
Cannot print.
Make sure your Brother machine is turned on.
Confirm the network settings. (See Network settings 
on page 2)
I’m trying to print a multiple-page document from iPhone, 
iPod touch and iPad, but ONLY the first page is printing.
Make sure you’re running the latest version of iOS.
Please refer to the following Apple support article for more 
information about AirPrint: 
http://support.apple.com/kb/HT4356