Brother HL-1870N User Guide

CHAPTER 13 TROUBLESHOOTING 

13-14

 

 
If you cannot print from an AppleTalk for Macintosh computer and you have 
checked the hardware and network as described in the previous steps, then check 
the following: 
 

1.  Make sure that you are running Phase 2 AppleTalk and that you have 

selected the correct network interface from the AppleTalk Control Panel 
on the Macintosh. 

 
2.  Make sure that the AppleTalk protocol of the print server is enabled. 
 
3.  If you have a large network, make sure that you have the Laser Writer 

V8.xx or equivalent driver, since earlier versions may cause PostScript 
errors. Also, verify that you get the correct printer information when you 
select Printer Info from the Setup button in the Chooser. 

 
4.  Make sure that you have selected the correct Printer Description File 

(PPD) from the Chooser (otherwise PostScript errors may result) 

 
5.  Verify that you have selected the correct AppleTalk zone. Because the 

print server gets its zone information from router broadcasts, it may not 
be in the zone you expect, and will therefore not show up in the Chooser. 
If this is the case, you may need to force the zone name using BRAdmin, 
a web browser or the SET APPLETALK ZONE command from 
TELNET. 

 

 
 

 
If you are having trouble printing with DLC/LLC, check the following: 
 

1.  Make sure that the DLC/LLC protocol is enabled using either BRAdmin, 

a web browser or TELNET. 

 
2.  Make sure that the MAC address of the Windows setting is as same as 

the print configuration page result.