Brother HL-1870N User Guide

CHAPTER 13 TROUBLESHOOTING 

13-17

 

 

If you are having trouble printing with Banyan VINES, check the following: 
 
 

1.  Make sure that you have the Banyan VINES PCPrint software option 

installed. 

 

2.  Make sure that the Banyan protocol is enabled. 
  
3.  If there are more than two hops (i.e., more than two routers) between the 

print server and the file server, make sure that you have changed the hop 
count to the appropriate number via BRAdmin or the print server 
console. 

  
4.  Use the VINES MUSER or MANAGE utility to verify that the print 

server has logged in. If it has not, make sure that the StreetTalk login 
name configured in the print server exactly matches the login name that 
was configured using the MUSER or MANAGE utility on the file server. 

  
5.  Verify that the StreetTalk name associated with the print server service 

name exactly matches the name of the print queue that was configured 
using the MSERVICE or MANAGE utility on the file server. 

  
6.  Check to see that you have not exceeded the user limit on your Banyan 

file server (because the print server must login as a user), that printing is 
enabled on the queue, and that there are no security restrictions on the 
file server that would prevent the print server from logging in. 

 

 

1.  If you can not connect to the print server using your web browser it may 

be worth checking the Proxy Settings of your browser. Look in the 
Exceptions setting and if necessary, type in the IP address of the print 
server. This will stop your PC from trying to connect to your ISP or 
proxy server every time you wish to look at the printer server. 

 

2.  Make sure that you are using the proper Web Browser, we recommend 

Netscape Navigator version 4.0 or later/ Microsoft Internet Explorer 
version 4.0 or later.