Brother CE-5000/5000PRW Operating Guide

Page of 68
APPENDIX  —————————————————————————————————————————————————————
60
The upper 
thread breaks.
You have not inserted the needle 
properly.
Insert the needle properly.
page 21
The area around the hole in the nee-
dle plate is scratched.
Replace the needle plate.
Contact your retailer or the nearest 
authorised service center.
The area around the hole in the 
presser foot is scratched.
Replace the presser foot.
Contact your retailer or the nearest 
authorised service center.
The bobbin case is scratched, or has 
a burr on it.
Replace the bobbin case.
Contact your retailer or the nearest 
authorised service center.
You have not used a bobbin that has 
been designed for this machine.
Incorrect bobbins will not work
properly. Only use a bobbin that has 
been designed for this machine.
page 11
The lower 
thread is tangled 
or breaks.
You have not wound the bobbin 
thread properly.
Wind the bobbin thread properly.
page 11
The bobbin is scratched or does not 
turn smoothly.
Replace the bobbin.
The thread is tangled.
Remove the tangled thread and 
clean the bobbin case.
page 57
You have not used a bobbin that has 
been designed for this machine.
Incorrect bobbins will not work 
properly. Only use a bobbin that has 
been designed for this machine.
page 11
Bobbin is set incorrectly.
Reset the bobbin thread correctly.
page 14, 15
The thread ten-
sion is incorrect.
You have not threaded the upper 
thread properly.
Correct the upper threading.
page 16
You have not wound the bobbin 
thread properly.
Wind the bobbin thread properly.
page 11
You have not threaded the right 
combination of thread and needle 
for the fabric you are using.
Choose a thread and needle that are 
appropriate for the type of fabric. 
page 20
You have not attached the presser-
foot holder properly.
Attach the presser-foot holder prop-
erly.
page 25
The thread tension is incorrect.
Adjust the tension of the upper 
thread.
page 29
You have not used a bobbin that has 
been designed for this machine.
Incorrect bobbins will not work
properly. Only use a bobbin that has 
been designed for this machine.
page 11
Bobbin is set incorrectly.
Reset the bobbin thread correctly.
page 14, 15
The fabric is 
wrinkled.
You have not threaded the upper 
thread properly or fitted the bobbin 
properly.
Thread the upper thread and wind 
the bobbin thread properly.
page 14, 15, 16
You have not fitted the spool prop-
erly.
Fit the spool properly.
You have not used the right 
combination of fabric, thread and 
needle.
Choose a thread and needle that are 
appropriate for the type of fabric.
page 20
The needle is bent or blunt.
Replace the needle.
page 21
If you are sewing thin fabric, the 
stitch is too thick.
Sew with stabiliser material under 
the fabric.
page 31
The thread tension is incorrect.
Adjust the tension of the upper 
thread.
page 29
Symptom
Possible cause
How to put it right
Reference