Samsung MC32J7035AS User Manual

70

English  

Troubleshooting

Tr

ouble

shoo

ting

Problem

Cause

Action

There is a popping 
sound during 
operation, and the 
oven doesn't work.

Cooking sealed food or using a 
container with a lid may causes 
popping sounds. 

Do not use sealed containers 
as they may burst during 
cooking due to expansion of 
the contents. 

The oven exterior 
is too hot during 
operation.

There is not sufficient ventilation 
space for the oven. 

There are intake/exhaust 
outlets on the front and rear 
of the oven for ventilation. 
Keep the gaps specified 
in the product installation 
guide.

Objects are on top of the oven. 

Remove all objects on the 
top of the oven. 

The door cannot be 
opened properly.

Food residue is stuck between the 
door and oven interior. 

Clean the oven and then 
open the door.

The oven does not 
heat.

The oven may not work, too much 
food is being cooked, or improper 
cookware is being used. 

Put one cup of water in a 
microwave-safe container 
and run the microwave 
for 1-2 minutes to check 
whether the water is heated. 
Reduce the amount of food 
and start the function again. 
Use a cooking container with 
a flat bottom.

Heating is weak or 
slow.

The oven may not work, too much 
food is being cooked, or improper 
cookware is being used. 

Put one cup of water in a 
microwave-safe container 
and run the microwave 
for 1-2 minutes to check 
whether the water is heated. 
Reduce the amount of food 
and start the function again. 
Use a cooking container with 
a flat bottom.

The warm function 
does not work.

The oven may not work, too much 
food is being cooked, or improper 
cookware is being used. 

Put one cup of water in a 
microwave-safe container 
and run the microwave 
for 1-2 minutes to check 
whether the water is heated. 
Reduce the amount of food 
and start the function again. 
Use a cooking container with 
a flat bottom.

MC32J7035AK_EG_DE68-04334C-00_EN.indd   70

2015-01-12     9:35:09