Samsung MC32J7035AS User Manual

 

 English

73

Tr

ouble

shoo

ting

Problem

Cause

Action

Smoke comes out 
during preheating.

During initial operation, smoke may 
come from the heating elements 
when you first use the oven.

This is not a malfunction, 
and if you run the oven 2-3 
times, it should stop.

Food is on the heating elements. 

Let the oven cool and then 
remove the food from the 
heating elements.

There is a burning or 
plastic smell when 
using the oven.

Plastic or non heat-resistant 
cookware is used. 

Use glass cookware suitable 
for high temperatures. 

There is a bad smell 
coming from inside the 
oven.

Food residue or plastic has melted 
and stuck to the interior.

Use the steam function and 
then wipe with a dry cloth. 
You can put a lemon slice 
inside and run the oven to 
remove the odour more 
quickly.

The oven does not 
cook properly.

The oven door is frequently opened 
during cooking. 

Do not frequently open 
the door unless you are 
cooking things that need 
to be turned. If you open 
the door often, the interior 
temperature will be lowered 
and this may affect the 
results of your cooking.

The oven controls are not correctly 
set. 

Correctly set the oven 
controls and try again. 

The grill or other accessories are not 
correctly inserted. 

Correctly insert the 
accessories.

The wrong type or size of cookware 
is used.

Reset the oven controls or 
use suitable cookware with 
flat bottoms.

NOTE

If the above guidelines do not enable you to 
solve the problem, then contact your local 
SAMSUNG customer service centre.

Please have the following information read;

• The model and serial numbers, normally 

printed on the rear of the oven

• Your warranty details
• A clear description of the problem

Then contact your local dealer or SAMSUNG 
aftersales service.

MC32J7035AK_EG_DE68-04334C-00_EN.indd   73

2015-01-12     9:35:09