Samsung SL-M3065FW User Manual

Page of 320
M306x series
Samsung Multifunction
BASIC
User Guide
BASIC
User Guide
This guide provides information concerning the installation, basic operation 
and troubleshooting on Windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and 
troubleshooting on various OS environments. 
Some features may not be available depending on models or countries.

Summary of Contents of user manual for Samsung SL-M3065FW

  • Page 1: BasicUser Guide Samsung Multifunction M306x series BASIC BASIC This guide provides information concerning the installation, basic operation and troubleshooting on...
  • Page 2BASIC 1. Introduction 3. Maintenance Key benefits 5 Ordering supplies and accessories 66 Features by model 7 Available supplies 67...
  • Page 3BASIC 5. Appendix Specifications 107 Regulatory information 116 Copyright 129 3
  • Page 41. Introduction This chapter provides information you need to know before using the machine. • Key benefits 5 • Features...
  • Page 5Key benefits Environmentally friendly Convenience • To save toner and paper, this machine supports Eco feature. • Simply touch your...
  • Page 6Key benefits • If you have Internet access, you can get help, support application, machine Supports various wireless network setting...
  • Page 7Features by model Some features and optional goods may not be available depending on model or country. Operating System Operating...
  • Page 8Features by model Software M306xFD series M306xFW series Samsung Easy Printer Scan to PC Settings ● ● Manager Fax to...
  • Page 9Features by model Variety feature Features M306xFD series M306xFW series Hi-Speed USB 2.0 ● ● Network Interface Ethernet 10/100 Base...
  • Page 10Useful to know The machine does not print. A paper jam has occurred. • Open the print queue list and...
  • Page 11About this user’s guide This user’s guide provides information for your basic understanding of the 2 machine as well as...
  • Page 12Safety information These warnings and precautions are included to prevent injury to you and 4 others, and to prevent any...
  • Page 13Safety information 5 Caution Operating method During an electrical storm or for a period of non-operation, remove the power plug...
  • Page 14Safety information Do not block or push objects into the ventilation opening. Place the machine in the environment where it...
  • Page 15Safety information Choose a flat surface with enough space for ventilation to place Do not put a cover over the...
  • Page 16Safety information 8 When you are working inside the machine replacing supplies or cleaning the inside, do not operate the...
  • Page 17Safety information For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below....
  • Page 18Machine overview 9 Components The actual component may differ from the illustration below. Some components may change depending on the...
  • Page 19Machine overview 10 Front view 1 Document feeder cover 11 Output tray 2 Paper width guide on a 12 Push-release...
  • Page 20Machine overview 11 Rear view • This illustration may differ from your machine depending on your model. • Some features...
  • Page 21Control panel overview This control panel may differ from your machine depending on its model. There are various types of...
  • Page 22Control panel overview 10 Address Book Allows you to store frequently used fax numbers or search for stored fax numbers....
  • Page 23Turning on the machine Keep in mind that you should use the power cord supplied with the machine. Otherwise, it...
  • Page 24Installing the driver A locally connected machine is a machine directly attached to your computer If the installation window does...
  • Page 25Installing the driver From the Windows 8 Start Screen • The V4 driver is automatically downloaded from the Windows Update...
  • Page 26Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall Insert the software...
  • Page 272. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options....
  • Page 28Menu overview The control panel provides access to various menus to set up the machine or use Press (Stop/Clear) to...
  • Page 29Menu overview Copy Setup Copy Feature (see "Copy feature" on page 192) (see "Copy Setup" on page Fax Feature (see...
  • Page 30Menu overview Scan Feature Scan Setup Fax Setup (see "Sending setup" on page 197, "Receiving Print Setup (see "Scan feature"...
  • Page 31Menu overview PrinterOna System Setup Network (see "PrinterOn" on (see "System setup" on page 201) (see "Network setup" on page...
  • Page 32Machine’s basic settings Select (Menu) > System Setup > Machine Setup on the control 1 You change the machine’s setting...
  • Page 33Machine’s basic settings When you press the (Power/Wakeup) button, start printing, or a fax is received, the product will wake...
  • Page 34Media and tray This chapter provides information on how to load print media into your machine. • Some print media...
  • Page 35Media and tray 3 Tray overview The paper quantity indicator shows the amount of paper in the tray. To change...
  • Page 36Media and tray Squeeze and the paper width guide and paper length lever to locate 2 4 Loading paper in...
  • Page 37Media and tray After inserting paper into the tray, squeeze the paper width guides and 4 paper length guide. •...
  • Page 38Media and tray 5 Loading in manual feeder The manual feeder can hold special sizes and types of print material,...
  • Page 39Media and tray To see paper weights for each sheet, refer to "Print media specifications" on 6 Printing on special...
  • Page 40Media and tray Envelope - Temperature: should resist the heat and pressure of the machine during operation. Printing successfully on...
  • Page 41Media and tray Transparency • Do not use transparencies that separate from the backing sheet. • To prevent transparencies from...
  • Page 42Media and tray Labels - Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. To avoid...
  • Page 43Media and tray Card stock/ Custom-sized paper Preprinted paper When loading preprinted paper, the printed side should be facing up...
  • Page 44Media and tray 7 8 Setting the paper size and type Using the output support After loading paper in the...
  • Page 45Media and tray 9 10 Preparing originals Loading originals • Do not load paper smaller than 142 x 148 mm...
  • Page 46Media and tray Place the original face down on the scanner glass. Align it with the 2 registration guide at...
  • Page 47Media and tray Load the original face up into the document feeder input tray. Make sure Adjust the document feeder...
  • Page 48Basic printing Select your machine from the Select Printer list. • For special printing features, refer to the Advanced Guide...
  • Page 49Basic printing 12 Canceling a print job If the print job is waiting in the print queue or print spooler,...
  • Page 50Basic printing 13 Opening printing preferences The screenshot may differ depending on model. • The Printing Preferences window that appears...
  • Page 51Basic printing Using a favorite setting To use a saved setting, select it in the Favorites tab. The machine is...
  • Page 52Basic printing Select (Menu) > System Setup > Machine Setup > Eco Settings on • You change the machine’s setting...
  • Page 53Basic printing Setting Eco mode on the driver • The actual saved or reduced amount may differ depending on the...
  • Page 54Basic copying If you want to customize the copy settings including Reduce/Enlarge, • For special printing features, refer to the...
  • Page 55Basic copying Original • If you press (Stop/Clear) while setting the copy options, all of the options you have set...
  • Page 56Basic copying Reduced or enlarged copy To scale the copy by directly entering the scale rate Select (Copy) > (Menu)...
  • Page 57Basic copying Turn the original over and place it on the scanner glass where arrows • The original must be...
  • Page 58Basic scanning Place a single document face down on the document glass, or load the • For special scanning features,...
  • Page 59Basic scanning Select the scan destination you want and press OK. 3 Default setting is My Documents. • You can...
  • Page 60Basic faxing 20 • For special faxing features, refer to the Advanced Guide (see "Fax Preparing to fax features" on...
  • Page 61Basic faxing Enter the destination fax number. 4 21 Sending a fax Press (Start) on the control panel. The machine...
  • Page 62Basic faxing Sending a fax manually Sending a fax to multiple destinations Perform the following to send a fax using...
  • Page 63Basic faxing Enter the number of the first receiving fax machine and press OK. 5 23 You can press speed...
  • Page 64Basic faxing • Super Fine: Originals containing extremely fine detail. mode is Darkness enabled only if the machine with which...
  • Page 653. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies...
  • Page 66Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list...
  • Page 67Available supplies When supplies reach the end of their life spans, you can order the following s of supplies for...
  • Page 68Available maintenance parts You need to replace the maintenance parts at specific intervals to keep the machine in the best...
  • Page 69Storing the toner cartridge Toner cartridge contains components that are sensitive to light, temperature 1 and humidity. Samsung suggests users...
  • Page 70Storing the toner cartridge 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on...
  • Page 71Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs...
  • Page 72Redistributing toner 3. Maintenance 72
  • Page 73Replacing the toner cartridge When a toner cartridge has reached the end of life, the Printing Status window appears on...
  • Page 74Replacing the toner cartridge 3. Maintenance 74
  • Page 75Replacing the imaging unit When the life span of the imaging unit has expired, the Printing Status window appears on...
  • Page 76Replacing the imaging unit 2 1 2 1 3. Maintenance 76
  • Page 77Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine...
  • Page 78Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing...
  • Page 79Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need...
  • Page 80Cleaning the machine 5 Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the...
  • Page 81Cleaning the machine 1 1 2 2 2 2 1 1 3. Maintenance 81
  • Page 82Cleaning the machine 6 Cleaning the pickup roller • Before opening the front cover, close the output support first. •...
  • Page 83Cleaning the machine 1 2 2 1 3. Maintenance 83
  • Page 84Cleaning the machine Slightly dampen a soft, lint-free cloth or paper towel with water. 1 7 Cleaning the scan unit...
  • Page 85Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down....
  • Page 864. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding...
  • Page 87Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams,...
  • Page 88Clearing paper jams When an original document jams in the document feeder, a warning message appears on the display. To...
  • Page 89Clearing paper jams 2 In the manual tray 4. Troubleshooting 89
  • Page 90Clearing paper jams 3 Inside the machine • The fuser area is hot. Take care when removing paper from the...
  • Page 91Clearing paper jams 4 In the exit area 4. Troubleshooting 91
  • Page 92Clearing paper jams If you do not see the paper in this area, stop and go to next step: 1...
  • Page 93Clearing paper jams 5 In the duplex unit area 4. Troubleshooting 93
  • Page 94Clearing paper jams If you do not see the paper in this area, stop and go to next step: 1...
  • Page 95Clearing paper jams 6 Original paper jam Original paper jam in front of scanner • Illustrations on this user’s guide...
  • Page 96Clearing paper jams Original paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine...
  • Page 97Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4....
  • Page 98Clearing paper jams Original paper jam in exit area of scanner • Illustrations on this user’s guide may differ from...
  • Page 99Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be...
  • Page 100Understanding the status LED Status Description Status Off • The machine is off-line. • The machine is in a power...
  • Page 101Understanding the status LED Status Description Power/Wakeup Blue On The machine is in power save mode. ( ) Off The...
  • Page 102Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the...
  • Page 103Understanding display messages 8 Toner-related messages Message Meaning Suggested solutions • Install Toner A toner cartridge is not installed. Install...
  • Page 104Understanding display messages 9 Imaging unit-related messages Message Meaning Suggested solutions • Install Imaging unit is not installed. Install an...
  • Page 105Understanding display messages 11 Network-related messages Message Meaning Suggested solutions • Network Problem: The network IP address you have set...
  • Page 1065. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications 107 • Regulatory information 116 •...
  • Page 107Specifications 1 General specifications These specifications are subject to change without notice. To see additional specifications and information about changes...
  • Page 108Specifications Items Description Power ratingd 110 volt models AC 110 - 127 V 220 volt models AC 220 - 240...
  • Page 109Specifications 2 Print media specifications Print media weight/Capacitya Type Size Dimensions Tray Manual feederb Letter 216 x 279 mm (8.5...
  • Page 110Specifications Print media weight/Capacitya Type Size Dimensions Tray Manual feederb Envelope 98 x 191 mm (3.87 x 7.5 inches) Not...
  • Page 111Specifications Print media weight/Capacitya Type Size Dimensions Tray Manual feederb Letter, Legal, US Refer to the Plain paper section 121...
  • Page 112Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® XP Service Pack 3...
  • Page 113Specifications Mac Requirements (Recommended) Operating system CPU RAM Free HDD space Mac OS X 10.6 • Intel® processors 1 GB...
  • Page 114Specifications UNIX Items Requirements Sun Solaris 9, 10, 11 (x86, SPARC) Operating system HP-UX 11.0, 11i v1, 11i v2, 11i...
  • Page 115Specifications 4 Network environment You need to set up the network protocols on the machine to use it as your...
  • Page 116Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic...
  • Page 117Regulatory information 6 8 Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because This printer...
  • Page 118Regulatory information 10 11 Correct disposal of this product (Waste electrical & EU REACH SVHC Declaration electronic equipment) For information...
  • Page 119Regulatory information 13 Radio frequency emissions Change or modifications not expressly approved by the manufacturer responsible for compliance could void...
  • Page 120Regulatory information 15 United States of America Wireless devices are not user serviceable. Do not modify them in any way....
  • Page 121Regulatory information 3 telephone number of either the sending machine, business, business entity The Ringer Equivalence Number (REN) is a...
  • Page 122Regulatory information You should also know that: 18 Replacing the Fitted Plug (for UK Only) • Your machine is not...
  • Page 123Regulatory information Important warning: 19 Declaration of conformity (European countries) You must earth this machine. The wires in the mains...
  • Page 124Regulatory information EC Certification European radio approval information (for products fitted with EU-approved radio devices) Certification to 1999/5/EC Radio Equipment...
  • Page 125Regulatory information As a general guideline, a separation of 20 cm (8 inches) between the wireless 20 Regulatory compliance statements...
  • Page 126Regulatory information 21 Every country has different restrictions on the use of wireless devices. Since your system is equipped with...
  • Page 127Regulatory information 23 25 Russia / Kazakhstan / Belarus only Thailand only This telecommunication equipment conforms to NTC technical requirement....
  • Page 128Regulatory information 27 China only ᳝ᆇ⠽䋼 Website: http://www.samsung.com/cn/support/location/ supportServiceLocation.do?page=SERVICE.LOCATION 襦 愤縑趀爮闭 賉帞 縑趀绌裎 術賉縑聱 ポkW·hマ Xpress M3065FD 2 1.15 Xpress...
  • Page 129Copyright © 2015 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All...
  • Page 130: AdvancedUser Guide Samsung Multifunction M306x series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on...
  • Page 131ADVANCED 1. Software Installation 3. Useful Setting Menus Installation for Mac 134 Before you begin reading a chapter 190 Reinstallation...
  • Page 132ADVANCED Operating system problems 292 5. Useful Management Tools Accessing management tools 250 Easy Capture Manager 251 Samsung AnyWeb Print...
  • Page 1331. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the...
  • Page 134Installation for Mac Make sure that the machine is connected to your computer and 1 powered on. Insert the supplied...
  • Page 135Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications...
  • Page 136Installation for Linux You need to download Linux software packages from the Samsung website to When installation finished, launch printing...
  • Page 137Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. Open Terminal program....
  • Page 1382. Using a Network- Connected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and...
  • Page 139Useful network programs There are several programs available to setup the network settings easily in a 2 network environment. For...
  • Page 140Wired network setup IPv4 configuration 3 Printing a network configuration report You can print Network Configuration Report from the machine’s...
  • Page 141Wired network setup Turn on the machine. Download the software from the Samsung website then unpack and 4 1 install...
  • Page 142Wired network setup The following instructions may vary from your model or operating systems. IPv6 configuration Download SetIP program from...
  • Page 143Wired network setup DHCPv6 address configuration from the control panel 3 When the SyncThru™ Web Service window opens, move the...
  • Page 144Wired network setup IPv6 address configuration from SyncThru™ Web Service Start a web browser, such as Internet Explorer, that supports...
  • Page 145Installing driver over the network You must install the printer driver software for printing. The software includes Insert the supplied...
  • Page 146Installing driver over the network Select Network on the Printer Connection Type screen. Then, click Make sure that the machine...
  • Page 147Installing driver over the network Silent installation Mode Command- line Definition Description Silent installation mode is an installation method that...
  • Page 148Installing driver over the network Command- line Definition Description Command- line Definition Description /a”<dest_path>” or Specifies destination path Since machine...
  • Page 149Installing driver over the network 7 Command- line Definition Description Linux /h, /H or /? Shows Command-line Usage. You need...
  • Page 150Installing driver over the network Click Add button. 9 8 UNIX Select AppSocket/HP JetDirect and enter your machine’s IP address....
  • Page 151Installing driver over the network See administration guide of your UNIX OS for details. On some UNIX OS, for example...
  • Page 152Installing driver over the network Setting up the printer 11 Check the Make Default option to set this printer as...
  • Page 153Wireless network setup Wireless networking may not be available depending on the model (see Connecting Set up method Description &...
  • Page 154Wireless network setup Choosing your type 10 Using the WPS menu There are two methods available to connect your machine...
  • Page 155Wireless network setup Connecting WPS 4 The eight-digit PIN appears on the display. You need to enter the eight-digit PIN...
  • Page 156Wireless network setup Setting up via USB cable 11 Using the Wi-Fi Networks Before starting, you will need to know...
  • Page 157Wireless network setup Insert the supplied software CD into your CD-ROM drive. Select Wireless on the Printer Connection Type screen....
  • Page 158Wireless network setup After searching, the window shows the wireless network devices. Select If you cannot find the network name...
  • Page 159Wireless network setup 10 When the wireless network set up is completed, disconnect the USB Creating the infrastructure network cable...
  • Page 160Wireless network setup Review and accept the installation agreements in the installation 3 window. Then, click Next. • Even if...
  • Page 161Wireless network setup Setting up via USB cable When you set the wireless configuration manually, click Advanced Setting. Make sure...
  • Page 162Wireless network setup Make sure that the machine is connected to your computer and • You can start Wi-Fi Direct...
  • Page 163Wireless network setup 12 When the wireless network set up is complete, follow the instructions in Printing a network configuration...
  • Page 164Wireless network setup Check whether or not the network cable is connected to the machine. If Click Next. 1 not,...
  • Page 165Wireless network setup Click Login on the upper right of the SyncThru™ Web Service website. 3 • You cannot connect...
  • Page 166Wireless network setup Access SyncThru™ Web Service and select Settings > Network 1 Settings > Wireless > Wi-Fi Direct™. For...
  • Page 167Wireless network setup • Check the machine's IP address. Reinstall the machine driver and change the settings to connect to...
  • Page 168Using the NFC feature The NFC (Near Field Communication) printer allows you to directly print from 18 your mobile device...
  • Page 169Using the NFC feature 19 20 Related Apps Using the Samsung Mobile Print Control App There are some apps that...
  • Page 170Using the NFC feature 4 Tag your mobile device (usually located on the back of the mobile Registration from the...
  • Page 171Using the NFC feature Tag your mobile device (usually located on the back of the mobile 7 21 device) over...
  • Page 172Using the NFC feature Type in the ID and Password, then click OK. Select the settings you want to apply...
  • Page 173Using the NFC feature 6 Follow the instruction on the mobile device’s screen. Wireless Setup Tag your mobile device (usually...
  • Page 174Using the NFC feature If the access point (or wireless router) is connected to the connection 5 22 confirmation window...
  • Page 175Using the NFC feature 5 Tag your mobile device (usually located on the back of the mobile Scanning device) over...
  • Page 176Using the NFC feature 5 Tag your mobile device (usually located on the back of the mobile Sending Fax device)...
  • Page 177Using the NFC feature Tag your mobile device (usually located on the back of the mobile 5 device) over the...
  • Page 178Supported Mobile Apps 23 24 Available Apps Downloading Apps • Samsung Mobile Print: Samsung Mobile Print is a free application...
  • Page 179Mopria™ Click Login in the upper right corner of the SyncThru™ Web Service Only Mopria-certified machines can use the Mopria...
  • Page 180Mopria™ In the Settings menu of your Android device, tap Printing. 1 The location of this option may differ depending...
  • Page 181AirPrint Type in the ID and Password. Only AirPrint certified machines can use the AirPrint feature. Check the box 4...
  • Page 182Samsung Cloud Print Samsung Cloud Print is a free cloud service that allows you to print or scan from Open...
  • Page 183Samsung Cloud Print Printing from an application on mobile device 32 Using the Samsung Cloud Print The following steps are...
  • Page 184Samsung Cloud Print Scanning and sending to Samsung Cloud Print You can set the file name from the SyncThru™ Web...
  • Page 185PrinterOn Registering your PrinterOn-enabled Samsung printer on the PrinterOn service Registering from the control panel allows you to print documents...
  • Page 186PrinterOn Registering from Web Browser 6 Select Enable for the PrinterOn Cloud Print Protocol setting. Click Apply. 1 Ensure that...
  • Page 187Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your Click...
  • Page 188Google Cloud Print™ Click Manage your printers. Access the Google Docs™ application from your mobile device. 11 2 Now your...
  • Page 1893. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of...
  • Page 190Before you begin reading a chapter This chapter explains all the features available for this series' models to help users...
  • Page 191Print Item Description Some menus may not appear in the display depending on options or models. If so, it is...
  • Page 192Copy 1 Item Description Copy feature You can set the machine to print copies on both sides of paper. Some...
  • Page 193Copy Item Description Item Description Set the machine to sort the copy job. For example, if you prints one side...
  • Page 194Copy 2 Item Description Copy Setup You can set the machine to print copies on both sides of paper. Some...
  • Page 195Copy Item Description Set the machine to sort the copy job. For example, if you make 2 copies of a...
  • Page 196Fax 3 Item Description Fax Feature Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on...
  • Page 197Fax Item Description Item Description Select the maximum modem speed you want if the Cancels the delayed fax job which...
  • Page 198Fax To change the menu options: Item Description • Press (Fax) > (Menu) > Fax Setup > Receiving on the...
  • Page 199Fax Item Description The Smart Fax feature optimizes the settings for your Smart Fax Diag fax line. You can set...
  • Page 200Scan 7 Item Description Scan feature • Email Feature >Darkness Adjusts the brightness level to scan. • Samsung Cloud >...
  • Page 201System setup 9 Item Description Machine setup Sets how long the machine waits before going to power save mode. Power...
  • Page 202System setup Item Description Item Description Determine whether or not the machine continues Allows you to save print resources and...
  • Page 203System setup 10 11 Paper setup Sound / Volume Some menus may not appear in the display depending on options...
  • Page 204System setup 12 Item Description Report Turns on or off the sounds from the telephone line through the speaker, such...
  • Page 205System setup 13 Item Description Maintenance Prints information on the faxes you have recently Fax Sent sent. Prints the document...
  • Page 206System setup Item Description Customizes the level to alert toner low or toner empty TonerLow Alert (see "Setting the toner...
  • Page 207Network setup Option Description Some menus may not appear in the display depending on options or You can activate or...
  • Page 208Network setup Option Description • UPnP(SSDP): You have to enable this option to use UPnP(SSDP) protocol. Turn the power off...
  • Page 209PrinterOn Some menus may not appear in the display depending on options or models. If so, it is not applicable...
  • Page 2104. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment 211 • Entering various...
  • Page 211Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea...
  • Page 212Entering various characters As you perform various tasks, you may need to enter names and numbers. For example, when you...
  • Page 213Setting up the fax address book You can set up speed number with the fax numbers you use frequently via...
  • Page 214Setting up the fax address book Press (Stop/Clear) to return to ready mode. 5 7 Editing group dial numbers 6...
  • Page 215Setting up the fax address book Select (Fax) > (Address Book) > Search & Dial > Speed Dial 1 10...
  • Page 216Setting up the fax address book Access the SyncThru™ Web Service (see "Using SyncThru™ Web Service" 1 on page 254)....
  • Page 217Printing features •For Windows 10 / Windows Server 2016 • For basic printing features, refer to the Basic Guide (see...
  • Page 218Printing features Select your machine. 2 13 Setting your machine as a default machine Right-click your machine and select Set...
  • Page 219Printing features Check the Print to file box in the Print window. 1 Click Print. 2 Type in the destination...
  • Page 220Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of...
  • Page 221Printing features Item Description Prints your document on both sides of a sheet of paper and arranges the pages so...
  • Page 222Printing features Item Description Some menus may not appear on the display depending on options or models. If so, it...
  • Page 223Printing features Item Description Watermark The watermark option allows you to print text over an existing document. For example, you...
  • Page 224Printing features Item Description This option is available only when you use the PCL/SPL printer driver (see "Software" on page...
  • Page 225Printing features Item Description After an overlay has been created, it is ready to be printed with your document. To...
  • Page 226Printing features Printing 15 Using Direct Printing Utility There are several ways you can print using the Direct Printing Utility....
  • Page 227Printing features Using the right-click menu 1 Open the document to print. Open the File menu and click Page Setup...
  • Page 228Printing features Open an application, and select Print from the File menu. From your Mac application, select Print from the...
  • Page 229Printing features Using help Printing from applications Click the question mark on the bottom-left corner of the window and click...
  • Page 230Printing features Printing files 18 UNIX printing You can print text, image, pdf files on your machine using the standard...
  • Page 231Printing features To take advantage of the printer features provided by your printer driver, Automatic/manual duplex printing may not be...
  • Page 232Scan features • Scan to WSD: Scans the originals and saves the scanned data on a • For basic scanning...
  • Page 233Scan features Open Samsung Easy Printer Manager (see "Using Samsung Easy Place a single document face down on the document...
  • Page 234Scan features Select the option you want and press OK. Check the box next to SMTP Requires Authentication to require...
  • Page 235Scan features Select (Scan) > Scan to Email on the control panel. 2 • The machine that does not support...
  • Page 236Scan features Scanning using the WSD feature 24 Scanning with Samsung Easy Document Creator Make sure that the machine is...
  • Page 237Scan features From the Start menu select Programs or All Programs > Samsung 2 25 Printers. Scanning from image editing...
  • Page 238Scan features Click Start > Control Panel > Hardware and Sound > Devices and 3 26 Scanning using the WIA...
  • Page 239Scan features Select your device below SHARED. 4 Set the scan options on this program. 5 Scan and save your...
  • Page 240Fax features 30 For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page Redialing the fax...
  • Page 241Fax features Open the document to be sent. You can set your machine to print a confirmation report automatically each...
  • Page 242Fax features To enter more fax numbers, press OK when Yes highlights and repeat 7 33 Delaying a fax transmission...
  • Page 243Fax features Canceling a reserved fax job 1 Place a single document face down on the document glass, or load...
  • Page 244Fax features 35 36 Forwarding a received fax Receiving a fax in the computer You can set the machine to...
  • Page 245Fax features •Open with default application: After receiving the fax, open it with default application. To use the Ans/Fax mode,...
  • Page 246Fax features *9* is the remote receive code preset at the factory. The first and the last 39 Receiving in...
  • Page 247Fax features 4 Press OK when DRPD appears and start over from step 2. Printing received faxes Press (Fax) >...
  • Page 248Fax features Press (Fax) > (Menu) > Fax Setup > TX/RX Report > Every 50 1 Comn. on the control...
  • Page 2495. Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine. •...
  • Page 250Accessing management tools Samsung provides a variety of management tools for Samsung printers. Make sure that the machine is connected...
  • Page 251Easy Capture Manager • Available for Windows OS users only. • This feature may not be available depending on model...
  • Page 252Samsung AnyWeb Print • Available for Windows OS users only. • This feature may not be available depending on model...
  • Page 253Easy Eco Driver • Available for Windows OS users only (see "Software" on page 7). • To use the Easy...
  • Page 254Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0...
  • Page 255Using SyncThru™ Web Service Information tab Security tab This tab gives you general information about your machine. You can check...
  • Page 256Using SyncThru™ Web Service Some menus may not appear in the display depending on options or models. If so, it...
  • Page 257Using Samsung Easy Document Creator • Available for Windows and Mac OS users only. • Windows® XP Service Pack 3...
  • Page 258Using Samsung Printer Center Printers tab Available for Windows users only. The screenshot may differ depending on operating system you...
  • Page 259Using Samsung Printer Center Quick links Displays links to various printer driver management functions. The Scanner & Fax Tab quick...
  • Page 260Using Samsung Printer Center Quick links Displays links to the functions available for managing fax or scanner drivers. The quick...
  • Page 261Using Samsung Easy Printer Manager 5 • Available for Windows and Mac OS users only. Understanding Samsung Easy Printer Manager...
  • Page 262Using Samsung Easy Printer Manager Advanced The advanced user interface is intended to be used by the The screenshot may...
  • Page 263Using Samsung Easy Printer Manager Application Includes links for changing to the refresh, preference setting, 3 information help, and about....
  • Page 264Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status....
  • Page 265Using Samsung Printer Status 7 Toner/Paper This button area for paper and toner info will be Device You can see...
  • Page 266Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into...
  • Page 267Using Samsung Printer Experience 8 2 User Guide You can view the online User’s Guide. You need to be connected...
  • Page 268Using Samsung Printer Experience Deleting a printer 4 Select the printer settings, such as the number of copies and orientation....
  • Page 269Using Samsung Printer Experience Cancelling a print job Basic tab If the printing job is waiting in the print queue...
  • Page 270Using Samsung Printer Experience Advanced tab Security tab Some features may not be available depending on the model or options....
  • Page 271Using Samsung Printer Experience Using the sharing feature Scanning from Samsung Printer Experience Samsung Printer Experience allows you to print...
  • Page 272Using Samsung Printer Experience • When you place the originals in the ADF (or DADF), Prescan ( ) is not...
  • Page 2736. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems...
  • Page 274Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the...
  • Page 275Power and cable connecting problems Reboot the power. If the problem persists, please call for service. Condition Suggested solutions The...
  • Page 276Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine...
  • Page 277Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing...
  • Page 278Printing problems Condition Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to...
  • Page 279Printing problems Condition Possible cause Suggested solutions The machine does not Paper size and paper size setting do not match....
  • Page 280Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be...
  • Page 281Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may...
  • Page 282Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum...
  • Page 283Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page...
  • Page 284Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper...
  • Page 285Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the...
  • Page 286Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on...
  • Page 287Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the...
  • Page 288Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten...
  • Page 289Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be...
  • Page 290Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again....
  • Page 291Faxing problems Condition Suggested solutions Some of the words on an The fax machine sending the fax had a temporary...
  • Page 292Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove...
  • Page 293Operating system problems 2 Common Mac problems Condition Suggested solutions The machine does not print PDF files Printing the PDF...
  • Page 294Operating system problems 3 Common Linux problems Condition Suggested solutions There is no xsane nor simple-scan application on my For...
  • Page 295Operating system problems 4 Common PostScript problems The following situations are PS language specific and may occur when several printer...
  • Page 296: Contact SAMSUNG worldwideContact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center WebSite the...
  • Page 297Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 7095- 0077 www.samsung.com/ 8000 0077 www.samsung.com/ CAMEROON...
  • Page 298Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 08000-7267864 www.samsung.com/ 0180 6 SAMSUNG bzw. www.samsung.com/...
  • Page 299Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 800-2791-9111 www.samsung.com/ 1-800-SAMSUNG (726-7864) www.samsung.com/ latin/support JAMAICA...
  • Page 300Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 261 03 710 www.samsung.com/ +95-01-2399-888 www.samsung.com/ LUXEMBURG...
  • Page 301Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 800-0101 www.samsung.com/ 808 20 7267 www.samsung.com/ PORTUGAL...
  • Page 302Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 800 247 3457 (800 24/7 HELP) www.samsung.com/...
  • Page 303Contact SAMSUNG worldwide Country/Region Customer Care Center WebSite Country/Region Customer Care Center WebSite 444 77 11 www.samsung.com/ URUGUAY 0800-SAMS(7267) www.samsung.com/ar...
  • Page 304: GlossaryGlossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing...
  • Page 305Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the...
  • Page 306Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement...
  • Page 307Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols...
  • Page 308Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers...
  • Page 309Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM...
  • Page 310Glossary LDAP MH The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression...
  • Page 311Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a...
  • Page 312Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls...
  • Page 313Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol...
  • Page 314Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image...
  • Page 315Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key,...
  • Page 316: IndexIndex A basic copying 54 forwarding a received fax to another reducing or enlarging copies 56 destination 244 address book...
  • Page 317Index machine features 189 common Linux problems 294 134 print media feature 109 driver installation for network connected driver reinstallation...
  • Page 318Index driver installation postScript driver Printing 48 Linux 149 troubleshooting 295 printing Mac 149 preparing originals type 45 changing the...
  • Page 319Index copying problems 288 samsung printer experience 266 estimated toner cartridge life 70 faxing problems 290 Samsung Printer Status 264...
  • Page 320Index U driver installation for USB cable connected 24 understanding the status LED 99 driver reinstallation for USB cable connected...
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