Samsung SL-M3065FW User Manual
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4. Troubleshooting
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning,
and correct the problem, if necessary.
•
You can resolve the error with the guideline from the computer’s Printing Status program window (see "Using Samsung Printer Status" on page 264).
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If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.
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When you call for service, provide the service representative with the contents of display message.
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Some messages may not appear on the display depending on the options or models.
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[error number] indicates the error number.
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[tray type] indicates the tray number.
7
Paper Jam-related messages
Message
Meaning
Suggested solutions
•
Document jam
Remove jam
The loaded original document has jammed in the document feeder. Clear the jam (see "Original paper jam" on page 95).
•
Paper Jam
in tray
Paper has jammed in the paper feed area.
Clear the jam (see "In tray" on page 88).
•
Paper Jam
in Manual Feeder
Paper has jammed in the manual feeder.
•
Paper Jam
inside machine
Paper has jammed inside the machine.
Clear the jam (see "Inside the machine" on page 90).
•
Paper Jam
in exit area
Paper has jammed in the paper exit area.
Clear the jam (see "In the exit area" on page 91).
•
Paper Jam
bottom of duplex
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Paper Jam top of duplex
Paper has jammed in the duplex area.