Samsung SL-M3065FW User Manual

Page of 320
Printing problems
277
6.  Troubleshooting
The machine does not 
print.
The machine may be configured incorrectly. 
Check the Printing Preferences to ensure that all of the print settings are correct.
The printer driver may be incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a 
system error. Contact a service representative.
The document size is so big that the hard disk 
space of the computer is insufficient to access the 
print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print 
materials from the wrong 
paper source.
The paper option that was selected in the 
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab 
within the Printing Preferences (see "Opening printing preferences" on page 50). 
Select the correct paper source. See the printer driver help screen (see "Using help" on 
page 51).
A print job is extremely 
slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
The paper size and the paper size settings do not 
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection 
in the software application settings you use (see "Opening printing preferences" on 
page 50).
The machine prints, but 
the text is wrong, 
garbled, or incomplete.
The machine cable is loose or defective.
Disconnect the machine cable and reconnect. Try a print job that you have already 
printed successfully. If possible, attach the cable and the machine to another computer 
that you know works and try a print job. Finally, try a new machine cable.
Condition
Possible cause
Suggested solutions